HP t5745 Troubleshooting Guide: HP t5740/t5745 Thin Clients and HP st5742/st57 - Page 42

6 Restoring the Flash Image System Requirements To create a recovery device for the purpose of reflashing or restoring the software image on the ROM, you will need the following: ● A personal computer running Microsoft Windows 2000 Professional or Microsoft Windows XP Professional ● One or more HP t5000 Series Thin Clients ● 1-GB USB flash device for Microsoft Windows Embedded Standard 2009 (WES) (if using the USB format) or Linux. This restore method will not work with all USB flash devices. USB flash devices with multiple partitions generally do not support this restore method. The range of USB flash devices available on the market is constantly changing. Not all USB flash devices have been tested with the HP Thin Client Imaging Tool. Before using the utility, you must download the appropriate image from http://www.hp.com. Getting Started There are two deployment options supported by this utility. You can choose to do one or more of the following using your personal computer:" ● Create a bootable flash image on a USB flash device. ● Unbundle the image to a directory for use in a custom deployment scenario or PXE image. Download and run the Package-for-the-Web deliverable (an .exe file) that contains the original factory image for the thin client. The HP Thin Client Imaging Tool (CRStart.exe) runs automatically. Choose one of the deployment options: Each option is described in the following paragraphs. ● USB Format ● Deployment During the restore process, the thin client flash drive will be reformatted and all data on it will be erased before the system image is copied to it. To prevent loss of data, be sure that you have saved any user-created data from the flash drive. During the first restart of the thin client following the restore process, it may take approximately 15 minutes to unbundle the software before the Windows Desktop is displayed. 34 Chapter 6 Restoring the Flash Image