HP t5745 Troubleshooting Guide: HP t5740/t5745 Thin Clients and HP st5742/st57 - Page 50

System BIOS, Restoring a Corrupt BIOS

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D System BIOS Restoring a Corrupt BIOS If the BIOS code on the thin client is corrupt, the BIOS must be restored before the thin client will boot to the operating system. To restore the BIOS on a thin client t5000 Series, you will need the following: ● An external USB diskette drive or USB flash drive connected to the thin client ● HP Thin Client t5000 Series System BIOS Softpaq (for the product being restored) NOTE: The BIOS recovery procedure works the same from USB floppy diskette or USB flash drive. To restore a corrupt BIOS, complete the following instructions 1. Navigate to http://www.hp.com/ 2. Select Software & Driver Downloads. 3. In the For Product box, type the thin client model number, and then click the arrow. 4. Under Select Operating System, select the operating system for your thin client. 5. Under BIOS, click the Download button next to the BIOS you want to download. 6. Download to your hard drive. The downloaded file is an executable. 7. From your hard drive, run the Softpaq to extract the BIOS files to your hard drive. 8. Copy the BIOS file from the DOSFLASH folder to a USB floppy diskette or USB flash drive. Rename the BIOS file to 786R8.ROM. 9. Power off the thin client with the corrupt BIOS. 10. Connect the external USB diskette drive with diskette or USB flash drive containing the BIOS file to the thin client. NOTE: Before powering on the thin client, check to make sure there are no other USB devices connected to the thin client. If there are, disconnect them. 11. Power on the thin client. 12. At power on, the BIOS is automatically restored from the diskette or flash drive. WARNING! Do not turn off power or attempt to reboot the thin client during the recovery process. 42 Appendix D System BIOS

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D
System BIOS
Restoring a Corrupt BIOS
If the BIOS code on the thin client is corrupt, the BIOS must be restored before the thin client will boot
to the operating system. To restore the BIOS on a thin client t5000 Series, you will need the following:
●
An external USB diskette drive or USB flash drive connected to the thin client
●
HP Thin Client t5000 Series System BIOS Softpaq (for the product being restored)
NOTE:
The BIOS recovery procedure works the same from USB floppy diskette or USB flash drive.
To restore a corrupt BIOS, complete the following instructions
1.
Navigate to
2.
Select
Software & Driver Downloads
.
3.
In the
For Product
box, type the thin client model number, and then click the arrow.
4.
Under
Select Operating System
, select the operating system for your thin client.
5.
Under
BIOS
, click the
Download
button next to the BIOS you want to download.
6.
Download to your hard drive. The downloaded file is an executable.
7.
From your hard drive, run the Softpaq to extract the BIOS files to your hard drive.
8.
Copy the BIOS file from the DOSFLASH folder to a USB floppy diskette or USB flash drive.
Rename the BIOS file to
786R8.ROM
.
9.
Power off the thin client with the corrupt BIOS.
10.
Connect the external USB diskette drive with diskette or USB flash drive containing the BIOS file
to the thin client.
NOTE:
Before powering on the thin client, check to make sure there are no other USB devices
connected to the thin client. If there are, disconnect them.
11.
Power on the thin client.
12.
At power on, the BIOS is automatically restored from the diskette or flash drive.
WARNING!
Do not turn off power or attempt to reboot the thin client during the recovery
process.
42
Appendix D
System BIOS