HoMedics UHE-CMTF91 User Manual - Page 12

Troubleshooting

Page 12 highlights

TROUBLESHOOTING PROBLEM POSSIBLE CAUSE No power/no mist from spout • Unit is not plugged in • Unit is not turned on • No power at unit • Low water level • Transducer/ultrasonic membrane needs cleaning • Humidistat set lower than the current room humidity • Water outlet valve needs cleaning Peculiar odor • Unit is new • If unit is in use, the odor may be a dirty tank or old water in the tank and water reservoir. Excessive noise • Unit is not level • Low water level White dust accumulation • Hard water used • Demineralization cartridge needs to be replaced SOLUTION • Plug unit in • Press the power button to turn the unit on • Check circuits and fuses or try a different outlet • Refill the tank with water • Follow Cleaning the Transducer/ Ultrasonic Membrane instructions in the How to clean and care section • Reset the humidistat to a higher humidity setting, or change to continuous on • Follow steps 1-7, Cleaning the Transducer/Ultrasonic Membrane in the How to Clean and Care Section • Remove the tank cover and let the tank air out in a cool, dry place for 12 hours • Remove the tank cover and tank. Pour out any water remaining in the tank. Over a sink, twist to remove the water reservoir and pour out any remaining water. Reassemble and fill with clean, cool water. • Place unit on a flat, even surface. • Check the water level; refill the tank if the water is low • Use distilled water and a demineralization cartridge • Replace demineralization cartridge Red light illuminates on the Clean indicator/ reset button • Transducer/Ultrasonic Membrane needs cleaning • Clean reminder needs to be reset • Follow Cleaning the Transducer/ Ultrasonic Membrane instructions in the How to Clean and Care section • After filling the tank with water, press and hold the clean indicator/reset button until the red LED turns off 12

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12
PROBLEM
POSSIBLE CAUSE
SOLUTION
No power/no mist
from spout
• Unit is not plugged in
• Unit is not turned on
• No power at unit
• Low water level
• Transducer/ultrasonic
membrane needs
cleaning
• Humidistat set lower
than the current room
humidity
• Water outlet valve
needs cleaning
• Plug unit in
Press the power button to turn the
unit on
Check circuits and fuses or try a
different outlet
Refill the tank with water
• Follow Cleaning the Transducer/
Ultrasonic Membrane instructions in
the How to clean and care section
Reset the humidistat to a higher humidity
setting, or change to continuous on
• Follow steps 1-7, Cleaning the
Transducer/Ultrasonic Membrane in the
How to Clean and Care Section
Peculiar odor
• Unit is new
If unit is in use, the
odor may be a dirty
tank or old water in
the tank and water
reservoir.
Remove the tank cover and let the tank
air out in a cool, dry place for 12 hours
Remove the tank cover and tank. Pour
out any water remaining in the tank.
Over a sink, twist to remove the water
reservoir and pour out any remaining
water. Reassemble and fill with clean,
cool water.
Excessive noise
• Unit is not level
• Low water level
Place unit on a flat, even surface.
Check the water level; refill the tank if
the water is low
White dust
accumulation
• Hard water used
• Demineralization
cartridge needs to be
replaced
• Use distilled water and a
demineralization cartridge
• Replace demineralization cartridge
Red light
illuminates on the
Clean indicator/
reset button
• Transducer/Ultrasonic
Membrane needs
cleaning
• Clean reminder needs
to be reset
• Follow Cleaning the Transducer/
Ultrasonic Membrane instructions in
the How to Clean and Care section
After filling the tank with water, press
and hold the clean indicator/reset
button until the red LED turns off
TROUBLESHOOTING