Honeywell 2054 Operation Manual - Page 8

Customer Support Your Safe's Unique Identification Numbers When contacting Customer Service, you should be prepared to supply some important information that specifically identifies your safe. This information is extremely important to assuring prompt and accurate assistance. It is strongly recommended that you identify and record the following information in the "Identification Record" form located on the inside back cover of this manual. Model # The Honeywell Home and Office Security Safes product line consists of many different models, each identified by a specific model #. Every model is manufactured with unique capabilities and features that may require specific solutions to a variety of difficulties that occasionally occur. Serial # Each Individual safe is assigned a unique serial # when it is manufactured. This # allows our Customer Service Specialists to define many unique factors that will enable them to provide you with the best assistance. Key # The key # is necessary to identify the specific configuration of the key and lock cylinder components of your safe. If a key becomes damaged or misplaced, the key # is absolutely required to provide you with a replacement key. Locating Serial # & Model # Most Honeywell safes include a metallic or gray tag (with numbers and or letters) affixed to one of the external surfaces (most often on front or right side). This tag contains the serial # and selected models include a similar tag containing the model #. If your safe does not include a model # tag and you have not discarded the package, you can find the model # located near the bottom of the front label. Locating Key # The key numbers are engraved on the keys and around the lock cylinder. Important: DO NOT REMOVE TAGS PLEASE do not remove the serial # or model # tags or any other identification tags or warning labels from the safe. You may need these numbers for future reference. 6