Honeywell 2054 Operation Manual - Page 9

Customer Support How to Contact Us Phone: 1-800-223-8566 Monday through Friday, 8:00 am to 4:00 pm Pacific Standard Time Email: [email protected]. In addition to the required information regarding your safe, you must include the best time and proper telephone number to reach you during our normal Customer Service hours. You should receive a reply response via e-mail or phone within 24 business hours or the following business day. Mail: Attn: Customer Service Dept. SISCO 2835 E. Ana Street Rancho Dominguez, CA 90221 Internet: www.HoneywellSafes.com Ordering Replacement Keys If a key becomes misplaced or you would like additional keys, you may conveniently purchase them from our Customer Service department. You must supply the following information to assure accurate processing: • Name / Address / Telephone • Safe model number / Serial number • Type of keys requested (Companion or Override) • Number of keys requested • Key number (located on the lock) Payment and Delivery In the US, replacement keys are available for $6.95 each and credit card orders are accepted by telephone and through our website. Checks or money orders are required for orders received by mail and should be made payable to "SISCO". Orders paid via money order or credit card typically ship within 72 hours. Orders placed with a personal or business check typically ship within 14 days. Recovering Lost Combinations The following information is needed to provide you with your combination: • Name / Address / Telephone • Safe model number / Serial number • Key number (located on the lock) NOTE: If records are not on site, it may take up to 3 business days to respond. Terms subject to change without notice. Home and Office Security Safes 7