Honeywell HCM6011I Owners Manual - Page 12

Troubleshooting PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION The unit is on (the lights are illuminated) but I don't see any moisture Cool Moisture humidifiers produce invisible mist. You will not see the moisture but you will feel cool air coming from the unit. Monitor the water level in your tank/base. If you notice a decrease in the water tank over a 24 hr. Period your unit is running normally. Unit is out of water Refill and reinstall water tank Humidity level is set too low Reset humidity to a higher level. If you have a manual humidistat/knob (Models HCM-6011i/HCM-6011WW) turn the knob clockwise to the end. Unit is not on level surface Place the unit on a firm, flat, and level surface There is too much moisture inside the unit Filter has not absorbed water Turn off the power and completely dry out the unit Wait 15 minutes so the filter gets fully absorbed or soak your filter in water. (Do not squeeze or wring out the filter) See filling instructions for more information. Mineral buildup in water tray See Cleaning instructions. Regular cleaning is recommended to keep the unit functioning properly. Filter needs to be replaced If your filter is discolored, clogged or torn replace your filter (Model Filter E/HC-14). Visit the retailer where you purchased your unit or call 1-800-477-0457. The unit is not running; no Not plugged in properly lights are illuminated Check the polarized plug to ensure it is fully inserted in the wall Airflow obstruction Check airflow. Are there any obstructions preventing airflow? Unit is off due to timer Press Power button (HCM-6012i only) Humidity level was set but unit does not start Power unit is not installed properly Humidity level is set too low Humidity level was set but Humidity level is set too high the unit does not shut off Reinstall the power unit Reset humidity to a higher level. If you have a manual humidistat/knob (Models HCM-6011/HCM-6011WW) turn the knob clockwise to the end. Reset humidity to a lower level. 12