Honeywell HCM6011I Owners Manual - Page 13

Troubleshooting Continued - instructions

Page 13 highlights

Troubleshooting (Continued) PROBLEM Humidity display is too high (Models HCM-6012, HCM6013) POSSIBLE CAUSE Moisture/condensation accumulated in the humidity sensor Unit is overfilled with water CORRECTIVE ACTION Turn off the unit and completely dry out the unit Drain the excess water from the base and completely dry out the unit Filter turns brown Filter may need to be replaced If you filter is light brown or rust colored after a short amount of time it's probably from mineral deposits. Soak filter in a sink full of cool water to help break up the deposits. The discoloration may remain but it should not affect the humidifier's performance. If you notice a performance decrease or live in a hard water area you may have to replace your filter more regularly. Replace your filter (Model Filter E/HC-14). Visit the retailer you purchased your unit from or call 1-800-477-0457. Condensation forming on the windows and/or walls Humidity level is set too high Reset humidity to a lower level and/or reduce the output level. Unit is placed too close to the wall and/or windows Relocate the unit Humidifier has strange odor or unit does not seem to be as clean as when I purchased it Unit needs to be cleaned Clean your unit as directed in the Cleaning section. Regular cleaning is recommended to keep the unit functioning properly. The humidifier cycles on/off The humidifier is responding to your room humidity based on the humidistat setting. This is normal. Water leaks from tank Rubber tank ring is missing or improperly placed Tank cap is too tight Tank cap not tight enough Tank cap over tightened Set the humidistat to a higher or lower desired setting. If you do not want your unit to cycle on/off periodically run your unit on "Continuous Mode". See operating instructions. Remove tank cap then replace or reposition the ring. Make sure the cap spring valve operates freely. Tighten the cap Lightly lubricate the cap gasket with petroleum jelly to ease opening. 13

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13
Troubleshooting (Continued)
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Humidity display is too high
(Models HCM-6012, HCM-
6013)
Moisture/condensation accumulated
in the humidity sensor
Turn off the unit and completely dry out the unit
Unit is overfilled with water
Drain the excess water from the base and
completely dry out the unit
Filter turns brown
Filter may need to be replaced
If you filter is light brown or rust colored after
a short amount of time it’s probably from
mineral deposits.
Soak filter in a sink full of
cool water to help break up the deposits.
The
discoloration may remain but it should not
affect the humidifier’s performance.
If you
notice a performance decrease or live in a hard
water area you may have to replace your filter
more regularly. Replace your filter (Model
Filter E/HC-14).
Visit the retailer you purchased
your unit from or call 1-800-477-0457.
Condensation forming on
the windows and/or walls
Humidity level is set too high
Reset humidity to a lower level and/or reduce
the output level.
Unit is placed too close to the wall
and/or windows
Relocate the unit
Humidifier has strange
odor or unit does not seem
to be as clean as when I
purchased it
Unit needs to be cleaned
Clean your unit as directed in the Cleaning
section.
Regular cleaning is recommended to
keep the unit functioning properly.
The humidifier cycles on/off
The humidifier is responding to
your room humidity based on the
humidistat setting.
This is normal.
Set the humidistat to a higher or lower desired
setting.
If you do not want your unit to cycle
on/off periodically run your unit on “Continuous
Mode”.
See operating instructions.
Water leaks from tank
Rubber tank ring is missing or
improperly placed
Remove tank cap then replace or reposition the
ring.
Make sure the cap spring valve operates
freely.
Tank cap not tight enough
Tighten the cap
Tank cap is too tight
Tank cap over tightened
Lightly lubricate the cap gasket with petroleum
jelly to ease opening.