Hoover U6425 Manual - Page 13

Edge groomer replacement When to replace The edge groomers, located on both sides of the front of the cleaner, should be replaced when they appear worn. What to buy When purchasing edge groomers, ask for HOOVER part No. 39511004. 3-28 Replacing edge groomers Disconnect cleaner from electrical outlet. Warning - Brush roll can start suddenly. Unplug cleaner when it is turned over. Remove bottom plate as described in Fig. 3-9. Lift off both old edge groomers and slide new edge groomers into position as shown. Reposition bottom plate and secure with 4 Phillips head screws (Fig. 3-14). Thermal protector An internal thermal protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates, the cleaner will stop running. If this happens, proceed as follows: 1. Turn the cleaner OFF and disconnect it from the electrical outlet. 2. Check secondary and final filters for dirt accumulation. 3. Refer to "Clearing blockages" section. 4. When cleaner is unplugged and the motor cools for 30 minutes, the thermal protector automatically resets and cleaning may continue. If the thermal protector continues to activate after following the above steps, your cleaner may need servicing (see "Service" section). Lubrication The motor is equipped with bearings that contain sufficient lubrication for the life of the motor. The addition of lubricant could cause damage. Therefore, do not add lubricant to motor bearings. The agitator is equipped with two ball bearings that should be lubricated periodically by a Hoover Factory Service Center or an Authorized Hoover Warranty Service Dealer (Depot). Service To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer (Depot) by: • checking the Yellow Pages under "Vacuum Cleaners - Household" OR- • checking the list of Factory Service Centers provided with this cleaner OR - • calling 1-800-944-9200 for an automated referral of authorized service outlet locations (U.S. only) OR- • checking the Service section of The Hoover Company on-line at www.hoover.com Do not send your cleaner to The Hoover Company in North Canton for service, this will only result in delay. If further assistance is needed, contact The Hoover Company Consumer Response Center, North Canton, Ohio 44720 Phone: 330-499-9499. In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376. Always identify your cleaner by the complete model number when requesting information or ordering parts. (The model number appears on the back of the handle.) Hoover Cleaning Performance This Hoover Cleaning Performance System is for comparing the relative progressive performance of Hoover uprights only and not for comparison with any other brands. The majority of this rating is based upon the American Society for Testing and Materials (ASTM) Carpet Cleaning Effectiveness Testing (ASTM Test F608). Other performance factors include Hose Power (ASTM Test F558), Surface Litter Cleaning, Hard Floor Cleaning, Edge Cleaning, Air Filtration and Cleaning Width. 4. Trouble shooting If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below. Problem: Cleaner won't run Possible Cause Possible Solution • Not firmly plugged in • Plug unit in firmly • No voltage in wall plug • Check fuse or breaker • Blown fuse or tripped breaker • Replace fuse or reset breaker • Thermal protector activated • Allow cleaner to cool for 30 minutes (this will reset the thermal protector) Problem: Cleaner / tools won't pick up Possible Cause Possible Solution • Broken or worn belt(s) • Replace belt(s) • Brush roll worn • Replace brush roll • Filter bag full • Change filter bag • Incorrect carpet height setting • Move carpet height control to lower setting • Blockage in air flow passage • Clear blockage (see "Clearing block- ages section) Problem: Cleaner hard to push Possible Cause Possible Solution • Incorrect carpet height setting • Move carpet height control to a higher setting Problem: Cleaner won't self-propel Possible Cause Possible Solution • Flat belt broken or worn • Replace belt • Self-propel button in OFF position • Slide button to ON Problem: Brush roll not turning Possible Cause Possible Solution • Brush roll in OFF position • Move brush roll control to ON position (carpet) • Flat belt broken or worn • Replace belt Continued 13