Hoover U6425 Manual - Page 14
Full One Year, Warranty, Clearing blockages
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Problem: Powered hand tool brush roll won't turn Possible Cause Possible Solution • Too much pressure being applied to tool • Continue using tool applying light pressure • Blockage in turbine channel • Remove blockage • Broken or worn belt • Replace belt • Low cleaner suction • Check items under "Cleaner suction low" Clearing blockages Disconnect cleaner from electrical outlet. Warning - Brush roll can start suddenly. Unplug cleaner when it is turned over. Low suction or pick up may be due to a blockage in the system. Refer to the following steps to check for blockages continuing with each step until the blockage is found: 1. Check fullness of filter bag; change if needed. 4-1 C A B Checking airflow path 2. Plug cleaner in and turn ON. Check for suction at end of hose (A). a. If there is suction, continue with step 3. b. If there is no suction, check for blockage in hose and dirt tube as follows: 1) Disconnect hose from dirt duct (C) by reversing procedure for "Attach hose" on p. 4, Figs. 1-5 and 1-6. 2) Clear out hose. 3) Look into (C) and remove blockage. 3. Check connection at hose tube (B); remove any blockage. 4. Turn cleaner OFF and unplug. 4-2 F H G Checking under bottom plate 5. Remove bottom plate ( Fig. 3-9) and brush roll (Fig. 3-15). Look into opening (F), in channnels (G) and around liner (H), and remove any accumulated debris. 4-3 D If blockage occurs during powered hand tool use 1. Disconnect powered hand tool from hose. Remove bottom plate, belt guard and turbine as described in Figs. 3-19, 3-20 and 3-27. Remove any blockage from turbine channel (D). Replace belt turbine, brush roll, belt guard and bottom plate. Full One Year Warranty (Domestic Use) Your HOOVER® appliance is warranted in normal household use, in accordance with the Owner's Manual against original defects in material and workmanship for a period of one full year from date of purchase. This warranty provides, at no cost to you, all labor and parts to place this appliance in correct operating condition during the warranted period. This warranty applies when the appliance is purchased in the United States including its territories and possessions, or in Canada or from a U. S. Military Exchange. Appliances purchased elsewhere are covered by a limited one year warranty which covers the cost of parts only. This warranty does not apply if the appliance is used in a commercial or rental application. Warranty service can only be obtained by presenting the appliance to one of the following authorized warranty service outlets. Proof of purchase will be required before service is rendered. 1. Hoover Factory Service Centers. 2. Hoover Authorized Warranty Service Dealers (Depots). For an automated referral of authorized service outlets in the U.S.A., phone 1-800-944-9200 OR visit The Hoover Company on-line at www.hoover.com This warranty does not cover pick up, delivery, or house calls; however, if you mail your appliance to a Hoover Factory Service Center for warranty service, transportation will be paid one way. While this warranty gives you specific legal rights, you may also have other rights which vary from state to state. If further assistance is needed, or if there are questions concerning this warranty or the availability of warranty service outlets, write or phone the Consumer Response Center, The Hoover Company, 101 East Maple St., North Canton, Ohio 44720. Phone 1-330-499-9499. In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, 1-800-263-6376. 14