Hoover UH20060 Manual - Page 12

Service TanonedaorgebsettaniuAniunatehpHoprorizooevvdeedrH®Hopooavoervtrse®,r®loWcsaaertreravtnihcteey Service Dealer (Depot) by: • Checking the Yellow Pages under "Vacuum Cleaners" or "Household". • Visit our website at hoover.com (U.S. Customers) or hoover.ca (Canadian customers). Follow the service center link to find the service outlet nearest you. • For an automated referral of authorized service outlet locations Do call not 1-800-944-9200. send your vacuum to Hoover®, Inc., Company in Glenwillow for service. This will only result in delay. If you need further assistance: To speak with a customer service representative call 1-800-944-9200; Mon-Fri contact H8aomov-7erp®m EST. In Canada, Canada, Toronto: 755 M1H Pr2oWgre7ssOARve.,HoSocvaerbr®orouCgahn, aOdaN, Edmonton: 18129-111 Ave., Edmonton, AB T5W 2P2, Phone: 1-800-944-9200, Mon-Fri 8am-7pm EST. Always identify your vacuum by the complete model number when requesting information or ordering parts. (Label located on lower handle of cleaner) PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE. 4. If you have a problem If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the checklist below. Problem: Cleaner won't run Possible Cause Possible Solution • Not firmly plugged in • Plug unit in firmly • No voltage in wall receptacle • Check fuse or breaker • Blown fuse or tripped breaker • Replace fuse or reset breaker Problem: Cleaner/tools won't pick up Problem: Smoky Possible Cause Possible Solution • Broken or worn belt • Replace belt • Agitator brushroll worn • Replace agitator brushroll • Dirt cup full • Empty dirt cup • Blockage in air flow passages • Clear blockage • Agitator brushroll is OFF • Step on pedal (Fig. 2-9) to turn agitator brushroll ON • Filters dirty • Clean filters (Figs. 3-4 through 3-9). PProrobblelemm: : CSlemaonkeyr /hbaurrdnitnogpsumshell detected Possible Cause Possible Solution • Belt broken or stretched • Replace agitator brushroll belt as described in Figs. 3-10 through 3-17 in the Maintenance section Clearing blockages Disconnect cleaner from electrical outlet. Low suction or pick up may be due to a blockage in the system. Refer to the following steps to check for blockages continuing with each step until the blockage is found: 1. Check fullness of dirt cup; empty if needed. 4-1 A B Checking airflow path 2. Plug cleaner in and turn ON. Check for suction at end of hose (A). If there is suction, continue with step 3. 3. Turn cleaner OFF and unplug. Check connection at hose tube (B); remove any blockage. Check allergen (pleated) filter 4. Remove and clean allergen filter (Fig. 3-4). Replace filter. Checking agitator brushroll 4-2 C Checking airflow path through hose inlet tube on back of cleaner 5. Turn cleaner OFF and unplug. 6. Check for blockage by twisting hose end and removing from hose inlet tube (C). 7. Check for blockage and remove. 8. Reconnect hose on back of cleaner, twist to secure. 12