IBM 4810-E3H Installation Guide - Page 11

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March 2009 About this guide This guide provides product-planning information, replacement and removal procedures, problem determination, and a parts listing of field-replaceable units (FRUs) for Model x4x of the IBM SurePOS 300 (also referred to as the 4810/4910). Within this guide, the terms 4810/4910 or Model x4x refer to the IBM SurePOS 300. The chapters are organized as follows: v Chapter 1, "Introduction," on page 1 provides an overview of the 4810/4910 x4x. v Chapter 2, "Getting started," on page 9 provides information about the hardware and software that ships with the Model x4x. v Chapter 3, "Removal and installation procedures for the 4810/4910 SurePOS 300," on page 11 describes how to install and remove the components of Model x4x of the 4810/4910 SurePOS 300. v Chapter 4, "Problem determination," on page 29 describes problem determination and diagnostics information for the IBM SurePOS 300 Models. v Chapter 5, "Parts catalog," on page 37 provides information about the field-replaceable units (FRUs) for the product. v Chapter 6, "Power cords," on page 41 provides information about power cords. Safety information and notices are in the appendixes. Who should read this manual This manual is intended for use by experienced personnel responsible for installing and maintaining Model x4x SurePOS 300. Related publications and drivers The following IBM publications are available from IBM Retail Store Solution Web site at http://www.ibm.com/solutions/retail/store. Select Support, then select Publications. v Safety and Regulatory Information - Read this First , GA27-4004 v SureMark 4610 Printers User's Guide, GA27-4151 v SureMark 4610 Printers Hardware Service Guide, GY27-0355 v SureMark 4610 Printers DBCS Hardware Service Manual, GY27-0397 v SureMark 4610 Printers User's Guide for Models 2CR and 2NR, GA27-5003 v SureMark 4610 Printers Hardware Service Guide for Models 2CR and 2NR, GA27-5004 v 4820 SurePoint Solution Planning, Installation and Service Guide, GA27-4231 v 4820 SurePoint Solution System Reference, SA27-4249 v Point of Sale Options and I/O Devices Service Guide, GC30-9737 v SurePOS 300 Operating System Installation Guide, GA27-4360 Model x4x of the IBM 4810/4910 SurePOS 300 requires UPOS drivers at level 1.9.6 or higher. IBM drivers are available from the IBM Retail Store Solutions Web site at http://www.ibm.com/solutions/retail/store. Select Support, then select the link under Peripheral Drivers to access these drivers: v OLE for POS (OPOS) v JavaPOS © Copyright IBM Corp. 2005, 2009 ix

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About this guide
This guide provides product-planning information, replacement and removal
procedures, problem determination, and a parts listing of field-replaceable units
(FRUs) for Model x4x of the IBM SurePOS 300 (also referred to as the 4810/4910).
Within this guide, the terms 4810/4910 or Model x4x refer to the IBM SurePOS 300.
The chapters are organized as follows:
v
Chapter 1, “Introduction,” on page 1 provides an overview of the 4810/4910 x4x.
v
Chapter 2, “Getting started,” on page 9 provides information about the hardware
and software that ships with the Model x4x.
v
Chapter 3, “Removal and installation procedures for the 4810/4910 SurePOS
300,” on page 11 describes how to install and remove the components of Model
x4x of the 4810/4910 SurePOS 300.
v
Chapter 4, “Problem determination,” on page 29 describes problem determination
and diagnostics information for the IBM SurePOS 300 Models.
v
Chapter 5, “Parts catalog,” on page 37 provides information about the
field-replaceable units (FRUs) for the product.
v
Chapter 6, “Power cords,” on page 41 provides information about power cords.
Safety information and notices are in the appendixes.
Who should read this manual
This manual is intended for use by experienced personnel responsible for installing
and maintaining Model x4x SurePOS 300.
Related publications and drivers
The following IBM publications are available from IBM Retail Store Solution Web
Support
, then select
Publications
.
v
Safety and Regulatory Information - Read this First
, GA27-4004
v
SureMark 4610 Printers User’s Guide
, GA27-4151
v
SureMark 4610 Printers Hardware Service Guide
, GY27-0355
v
SureMark 4610 Printers DBCS Hardware Service Manual
, GY27-0397
v
SureMark 4610 Printers User’s Guide for Models 2CR and 2NR
, GA27-5003
v
SureMark 4610 Printers Hardware Service Guide for Models 2CR and 2NR
,
GA27-5004
v
4820 SurePoint Solution Planning, Installation and Service Guide
, GA27-4231
v
4820 SurePoint Solution System Reference
, SA27-4249
v
Point of Sale Options and I/O Devices Service Guide
, GC30-9737
v
SurePOS 300 Operating System Installation Guide
, GA27-4360
Model x4x of the IBM 4810/4910 SurePOS 300 requires UPOS drivers at level 1.9.6
or higher. IBM drivers are available from the IBM Retail Store Solutions Web site at
Support
, then select the link under
Peripheral Drivers
to access these drivers:
v
OLE for POS (OPOS)
v
JavaPOS
March 2009
© Copyright IBM Corp. 2005, 2009
ix