IBM 6500-V05 Maintenance Manual - Page 138

Operator Panel Message 301 RIBBON INK LOW INSTALL NEW IBM RIBBON 302 EXCESSIVE RIBBON WEAR INSTALL NEW IBM RIBBON 303 BARCODE NOT DETECTED INSTALL NEW IBM RIBBON 304 BARCODE DAMAGED REVERSE RIBBON SPOOLS 305 OLD RIBBON DETECTED INSTALL NEW IBM RIBBON Display Messages Table 3. Message List Explanation Corrective Action Status message indicating the RibbonMinder feature is enabled and the ribbon ink level is 2%. Install a new IBM ribbon. Status message that displays when ribbon reaches the end of its service life, whether RibbonMinder is enabled or not. Install a new IBM ribbon. The ribbon sensor does not detect the presence of the ribbon spool, indicating a missing label or a damaged sensor. (This fault condition is entered into the Ribbon Log as "Ribbon Not Recognized.") 1. Verify that the bar code labels and ribbon sensor are present and undamaged. If the labels are missing, replace the ribbon. If the labels are present and undamaged, clean the sensor lens with a damp cloth or swab. 2. Press START and run the print job again. If the message reappears, replace the ribbon. 3. Press START and run the print job again. If the message appears, replace the RibbonMinder sensor. The sensor detects a bar code, but it is not fully decoded. This fault condition is entered into the Error Log (not the Ribbon Log). 1. If the bar code label appears damaged, reverse the ribbon spools on the ribbon hubs. If the bar code label appears undamaged, clean the sensor lens with a damp cloth or swab. 2. Make sure the forms thickness lever is not too tight, which can restrict ribbon motion. Loosen it if necessary. 3. Press START and run the print job again. If the message reappears, replace the ribbon. 4. Press START and run the print job again. If the message appears, replace the RibbonMinder sensor. The sensor detects a ribbon that was previously declared to be at the end of its service life (message 146 or 302). Install a new IBM ribbon. 138