IBM 8487 User Manual - Page 102

Service processor error codes, ServeRAID error codes, A5, A6, A7, AD, AE, or E1

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Service processor error codes When viewed from POST, service processor (baseboard management controller) error codes will appear in hexadecimal form (generally beginning with A2, A3, A4, A5, A6, A7, AD, AE, or E1), unless a Remote Supervisor Adapter is installed. However, when viewed from the system-error log, the messages will appear as text. To determine a possible error condition for the service processor, see the system-error log (see "Starting the diagnostic programs and viewing the test log" on page 17). ServeRAID error codes In the following error codes, x can be any number or letter. Note: See Chapter 8, "Parts listing, Type 8482 and 8487," on page 99 to determine which components are replaceable by the customer, and which components must be replaced by a field service technician. Error code/symptom FRU/action 1xxx (Microcode checksum error) 1. ServeRAID controller 2xxx (Code DRAM error) 1. Install download jumpers, flash latest level BIOS and firmware for controller. Remove jumpers. 2. ServeRAID controller. 3000-31xx(Code DRAM error) 1. Install download jumpers, flash latest level BIOS and firmware for controller. Remove jumpers. 2. ServeRAID controller. 3200 (Code DRAM error) 1. Install download jumpers, flash latest level BIOS code and firmware for controller. Remove jumpers. 2. ServeRAID controller. 3300 (ServeRAID-5i only) 1. Install ServeRAID-5i controller in an extended PCI expansion slot. See the documentation that came with the server for more information. 3E20 (ServeRAID-5i only) 1. Remove the ServeRAID-5i controller from its slot and install it in the proper PCI option slot. 2. Verify that the ServeRAID-5i controller is supported in this server. 3. ServeRAID-5i controller. 4. System board. 3E2x 1. Reseat the ServeRAID controller. 2. Flash latest level of BIOS code and firmware for controller. 3. ServeRAID-5i controller. 4. Integrated RAID controller on serve). 4xxx thru 5xxx (Code DRAM error) 1. Install download jumpers, flash latest level BIOS code and firmware for controller; then, remove jumpers. 2. ServeRAID controller. 6xxx (Cache DRAM error) (ServeRAID-4H only) 1. Reseat daughter card. 2. Install download jumpers, flash latest level BIOS code and firmware for controller; then, remove jumpers. 3. ServeRAID controller. 92 xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide

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Service processor error codes
When viewed from POST, service processor (baseboard management controller)
error codes will appear in hexadecimal form (generally beginning with A2, A3, A4,
A5, A6, A7, AD, AE, or E1), unless a Remote Supervisor Adapter is installed.
However, when viewed from the system-error log, the messages will appear as text.
To determine a possible error condition for the service processor, see the
system-error log (see “Starting the diagnostic programs and viewing the test log” on
page 17).
ServeRAID error codes
In the following error codes, x can be any number or letter.
Note:
See Chapter 8, “Parts listing, Type 8482 and 8487,” on page 99 to determine which components are
replaceable by the customer, and which components must be replaced by a field service technician.
Error code/symptom
FRU/action
1xxx (Microcode checksum error)
1.
ServeRAID controller
2xxx (Code DRAM error)
1.
Install download jumpers, flash latest level BIOS and
firmware for controller. Remove jumpers.
2.
ServeRAID controller.
3000-31xx(Code DRAM error)
1.
Install download jumpers, flash latest level BIOS and
firmware for controller. Remove jumpers.
2.
ServeRAID controller.
3200 (Code DRAM error)
1.
Install download jumpers, flash latest level BIOS code
and firmware for controller. Remove jumpers.
2.
ServeRAID controller.
3300 (ServeRAID-5i only)
1.
Install ServeRAID-5i controller in an extended PCI
expansion slot. See the documentation that came with
the server for more information.
3E20 (ServeRAID-5i only)
1.
Remove the ServeRAID-5i controller from its slot and
install it in the proper PCI option slot.
2.
Verify that the ServeRAID-5i controller is supported in
this server.
3.
ServeRAID-5i controller.
4.
System board.
3E2x
1.
Reseat the ServeRAID controller.
2.
Flash latest level of BIOS code and firmware for
controller.
3.
ServeRAID-5i controller.
4.
Integrated RAID controller on serve).
4xxx thru 5xxx (Code DRAM error)
1.
Install download jumpers, flash latest level BIOS code
and firmware for controller; then, remove jumpers.
2.
ServeRAID controller.
6xxx (Cache DRAM error)
(ServeRAID-4H only)
1.
Reseat daughter card.
2.
Install download jumpers, flash latest level BIOS code
and firmware for controller; then, remove jumpers.
3.
ServeRAID controller.
92
xSeries 206 Type 8482 and 8487: Hardware Maintenance Manual and Troubleshooting Guide