IBM VXA-2 User Guide - Page 38
For the support telephone number and support hours by country, refer to - manual
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v Proof of purchase v Computer manufacturer, model, serial number (if IBM), and manual v Exact wording of the error message (if any) v Description of the problem v Hardware and software configuration information for your system If possible, be at your computer. Your technical support representative might want to walk you through the problem during the call. For the support telephone number and support hours by country, refer to the following table. If the number for your country or region is not listed, contact your IBM reseller or IBM marketing representative. Response time may vary depending on the number and nature of the calls received. Support 24 hours a day, 7 days a week Canada (Toronto only) Canada (all other) U.S.A. and Puerto Rico All other countries and regions 416-383-3344 1-800-565-3344 1-800-772-2227 Go to http://www.ibm.com/pc/support/, and click Support Phone List. D-2 VXA-2 Internal Tape Drive: User's Guide