Insignia NS-24D420NA16 User Manual (English) - Page 69

24" 1080p 60Hz, LED TV Updating the TV firmware If your TV is behaving oddly and you have tried all the solutions in the troubleshooting pages, you may need to update the TV firmware. Cautions • Make sure that you have tried all other solutions before you upgrade the firmware. • While the firmware is updating, do not turn off your TV. Note To update the TV firmware, you need a: • Computer with an available USB port • High-speed Internet connection • USB flash drive 1 On the Help menu, select System Info, then write down your model, revision, and firmware information. See Viewing system information on page 63. 2 On a computer, go to www.insigniaproducts.com, then click Support & Service. Enter NS-24D420NA16 or NS-24D420MX16 in the box under Manual, Firmware, Drivers & Product Information, then click X. 3 Follow the instructions in the Firmware Installation Guide on the Insignia website to download the firmware update and copy it to a USB flash drive. 4 Plug the USB flash drive into the USB port on the side of your TV. 5 Press MENU. 6 Press W or X to highlight HELP, then press T or ENTER. 9 When the update is complete, unplug the USB flash drive, then press ENTER. Your TV turns off then on to complete the update. 10 If the channel list has been deleted, you need to scan for channels. For more information, see Automatically scanning for channels on page 49. Note • If you see a message that says the firmware file is incorrect, make sure that you have downloaded the correct file for your model. • If you see a message that says the update failed or the TV screen is blank and the power LED is blinking red then blue, turn off your TV, turn it back on, then run the upgrade again. Customizing TV settings If you did not complete the customization part of the Easy Setup wizard the first time you turned on your TV, you can run the wizard again to customize settings. When you run the Easy Setup wizard, your TV will not reset any changes you made on the Picture, Audio, Channels, or Settings menu. The wizard scans for channels and replaces the channel information stored on your TV. 1 Press MENU. 2 Press W or X to highlight HELP, then press T or ENTER. 7 Press S or T to highlight Update Firmware, then press ENTER or X. A message asks if you want to update the TV firmware. 8 Highlight OK, then press ENTER. While your TV installs the firmware update, your TV displays a status screen. Do not turn off your TV until the update is complete. 3 Press S or T to highlight Customize my TV, then press ENTER or X. A message asks if you want to run the Easy Setup wizard. 4 Press S or T to select OK (to reset) or Cancel (to not reset), then press ENTER. If you select OK, your TV turns off, then turns on again. The Easy Setup wizard opens. Go through the Easy Setup wizard. For more information, see Turning on your TV for the first time on page 34. OR If you select Cancel or press MENU, your TV returns to the Help menu without making any changes. If you press EXIT, the on-screen menu closes without making any changes. 64 www.insigniaproducts.com