Insignia NS-39DR510NA17 User Manual English - Page 83

CEC-compatible devices

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NS-39DR510NA17 CEC-compatible devices Symptom Possible cause Try this... Cables may not be connected correctly • Make sure that the HDMI cable is connected securely to your TV and the device. • Make sure that the device is connected to your TV with an HDMI cable. My TV is not displaying the video from the connected CEC device Picture settings may be incorrect The selected input may be incorrect Connected device may not be a CEC device • Try adjusting your TV picture. See Advanced picture settings on page 51. • Make sure that the correct input tile is selected. See Switching TV inputs on page 46. • Make sure that the device is a CEC device. See the documentation that came with the device for more information. CEC control may not be set up correctly • Make sure that your TV has searched for CEC devices. See Discovering connected CEC devices on page 67. Cables may not be connected correctly • Make sure that the HDMI cable is connected securely to your TV and the device. Volume may be too low or muted • Make sure that the volume on your TV and the device is turned up and not muted. TV speakers may be turned off • If you want sound to play through your TV speakers, make sure that your TV speakers are turned on. See Turning off the speakers on page 66. My TV is not playing the audio from the connected CEC device Connected device may not be a CEC device CEC control may not be set up correctly Connected audio device may not be set up correctly • Make sure that the device is a CEC device. See the documentation that came with the device. • Make sure that your TV has searched for CEC devices. See Discovering connected CEC devices on page 67. • If you are using a home theater system, soundbar, or external speaker system, make sure that it is set to the correct source. • If you are using a home theater system, soundbar, or external speaker system and have connected it with a digital audio cable, make sure that you have set up digital audio. See Setting up a digital audio connection on page 67. • If you connected an ARC audio device to the HDMI 1/ARC jack, make sure that you have turned on the ARC feature. See Enabling HDMI ARC on page 67. 78 www.insigniaproducts.com

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78
NS-39DR510NA17
www.insigniaproducts.com
CEC-compatible devices
Symptom
Possible cause
Try this...
My TV is not
displaying the
video from the
connected CEC
device
Cables may not be
connected correctly
•
Make sure that the HDMI cable is connected securely to your
TV and the device.
•
Make sure that the device is connected to your TV with an
HDMI cable.
Picture settings may be
incorrect
•
Try adjusting your TV picture. See
Advanced picture settings
on page
51
.
The selected input may
be incorrect
•
Make sure that the correct input tile is selected. See
Switching
TV inputs
on page
46
.
Connected device may
not be a CEC device
•
Make sure that the device is a CEC device. See the
documentation that came with the device for more
information.
CEC control may not be
set up correctly
•
Make sure that your TV has searched for CEC devices. See
Discovering connected CEC devices
on page
67
.
My TV is not
playing the
audio from the
connected CEC
device
Cables may not be
connected correctly
•
Make sure that the HDMI cable is connected securely to your
TV and the device.
Volume may be too low
or muted
•
Make sure that the volume on your TV and the device is turned
up and not muted.
TV speakers may be
turned off
•
If you want sound to play through your TV speakers, make sure
that your TV speakers are turned on. See
Turning off the
speakers
on page
66
.
Connected device may
not be a CEC device
•
Make sure that the device is a CEC device. See the
documentation that came with the device.
CEC control may not be
set up correctly
•
Make sure that your TV has searched for CEC devices. See
Discovering connected CEC devices
on page
67
.
Connected audio device
may not be set up
correctly
•
If you are using a home theater system, soundbar, or external
speaker system, make sure that it is set to the correct source.
•
If you are using a home theater system, soundbar, or external
speaker system and have connected it with a digital audio
cable, make sure that you have set up digital audio. See
Setting
up a digital audio connection
on page
67
.
•
If you connected an ARC audio device to the
HDMI 1/ARC
jack, make sure that you have turned on the ARC feature. See
Enabling HDMI ARC
on page
67
.