Insignia NS-IMK20WH7 User Guide - Page 18

NS-IMK20WH7 Troubleshooting Caution Do not try to repair your ice maker yourself. Doing so invalidates the warranty. Problem Possible cause Possible solution The ice maker makes no ice The freezer temperature is too Make sure that the freezer temperature is low enough to make high. ice. There may be something mechanically wrong with the ice maker. Test or have tested the following: • The ejector gear • The ejector motor • The ice mold heater • The holding switch • The water inlet switch • The thermostat • The water inlet valve The ice maker is not working The ice maker is not plugged Make sure that the ice maker connector plug is fully inserted in correctly. into the socket. The ice tray is not filling The fill tube is not correctly Make sure that the fill tube is correctly inserted into the fill cup seated in the fill cup. opening. The water supply valve is turned off. Make sure that the water supply valve is turned on. Inspect the water supply line for problems. The ice smells funny The ice storage bin needs cleaning. Empty and wash the ice storage bin and discard the old ice cubes. The ice maker buzzes Normal The ice maker water valve buzzes when the ice maker fills with water. The ice maker makes too much ice or will not shut off The wire signal arm is jammed Make sure that the ice maker wire signal arm is not jammed in the wrong position. and free it if it is. The shutoff switch is broken. Call an appliance technician and have the switch tested. The ice cubes will not eject There may be something mechanically wrong with the ice maker. Test or have tested the following: • The ejector gear • The ejector motor • The ice mold heater • The holding switch • The thermostat The ice smells funny or The ice storage bin or freezer Empty and wash the ice storage bin and discard the old ice tastes bad needs cleaning. cubes. Wash the interior of the freezer. Remove any old food. The water inlet filter (if you are Replace the water inlet filter. using one) needs to be replaced. There may be impurities in the Flush out the water supply line. water supply line. 18 www.insigniaproducts.com