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Intel S5000VCL User Guide

Intel S5000VCL - Server Board Motherboard Manual

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Intel S5000VCL | User Guide - Page 1
Intel® Server Board S5000VCL User Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/ Products Intel Order Number D58600-004
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or death may occur. Intel may make changes to specifications and product descriptions at any time, without notice. Intel server boards contain a number of high-density VLSI and power delivery components that need adequate airflow for cooling. Intel's own chassis are designed and tested to meet the
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in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the Intel® Server Deployment Toolkit 2.0 CD and/or at http://support.intel.com/support/ motherboards/server/sb/cs-010770.htm. Wichtige Sicherheitshinweise Lesen Sie
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http://support.intel.com/support/motherboards/server/sb/CS-010770.htm 上的 Intel Server Boards and Server Chassis Safety Information（《Intel iv Intel® Server Board S5000VCL User Guide
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damage the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. Intel® Server Board S5000VCL User Guide v
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vi Intel® Server Board S5000VCL User Guide
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the board/chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace components on the Intel® Server Board S5000VCL. For the latest version of this manual, see http:// support.intel.com/support/motherboards/server/S5000VCL
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, RAID controller, operating system. For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/S5000VCL/ compat.htm
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System Driver (for operating system drivers) For firmware and BIOS updates, or for BIOS recovery Firmware Updates For diagnostics test software Diagnostics See also the Intel® Server Deployment Toolkit 2.0 CD that came with your server board. Intel® Server Board S5000VCL User Guide ix
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x Intel® Server Board S5000VCL User Guide
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BIOS ...13 Preparing for the Upgrade 14 Upgrading the BIOS ...14 Clearing the Password ...15 Chapter 3: Hardware Installations and Upgrades 17 Before You Begin ...17 Tools and Supplies Needed 17 Installing and Removing Memory 17 Installing FBDIMMs ...18 Intel® Server Board S5000VCL User Guide
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Activity Light Does Not Light 41 Cannot Connect to a Server 41 Problems with Network 41 System Boots when Installing PCI Card 42 Problems with Newly Installed Application Software 43 Problems with Application Software that Ran Correctly Earlier 43 xii Intel® Server Board S5000VCL User Guide
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Recognized under Device Manager (Windows* Operating System) .44 Hard Drive(s) are not Recognized 44 Bootable CD-ROM Disk Is Not Detected 44 LED Information ...45 BIOS POST Beep Codes 46 Appendix D: Intel® Server Issue Report Form 47 Intel® Server Board S5000VCL User Guide xiii
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xiv Intel® Server Board S5000VCL User Guide
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List of Figures Figure 1. Intel® Server Board S5000VCL 1 Figure 2. Server Board Connector and Component Locations 3 Figure 3. Configuration Jumpers 4 the Processor 20 Figure 10. Installing the Heat Sink(s 21 Figure 11. Replacing the Battery Backup 24 Intel® Server Board S5000VCL User Guide xv
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xvi Intel® Server Board S5000VCL User Guide
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and Software viii Table 2. Server Board Features 2 Table 3. NIC LEDS ...5 Table 4. Setup Menu Key Use 12 Table 5. Product Certification Markings 30 Table 6. Resetting the System 35 Table 7. LED Information ...45 Table 8. POST Error Beep Codes 46 Intel® Server Board S5000VCL User Guide xvii
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xviii Intel® Server Board S5000VCL User Guide
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describes the main features of the Intel® Server Board S5000VCL. This chapter provides a photograph of the product, a list of the server board features, and diagrams showing the location of important components and connections on the server board. AF000660 Figure 1. Intel® Server Board S5000VCL
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integrated RAID 0, 1, 10 support • One ATA-100 connector • SSI-compliant 24-pin control panel header Slot 6 Riser PCI Express* x8 + PCI-X* 133 On-board ATI* ES1000 video controller with 16 MB SDRAM SATA support Support for Intel® System Management Software 2 Intel® Server Board S5000VCL User Guide
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Fan Q. Front Control Panel Header T. SATA 3 W. CMOS Battery C. Back Panel I/O Ports F. Processor Power Connector I. Processor 2 Socket L. USB Header O. SATA 0 R. CPU1 Fan U. SATA 4 X. SATA SGPIO Figure 2. Server Board Connector and Component Locations Intel® Server Board S5000VCL User Guide 3
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on the next server reset. These pins should not be jumpered for normal operation. Disable Force Update: These pins should be jumpered for normal operation. Enable Force Update: Jumpering these pins forces a BMC update. Figure 3. Configuration Jumpers 4 Intel® Server Board S5000VCL User Guide
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connection is in place Transmit/receive activity is occurring 10 Mbps connection (if left LED is on or blinking) 100 Mbps connection 1000 Mbps connection Intel® Server Board S5000VCL User Guide 5
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server board when a cable is attached between this connector on the server board and to the backplane or I2C interface. Note: For assistance in navigating through the BIOS Setup utility, see the Intel® Server Board S5000VCL Technical Product Specification. 6 Intel® Server Board S5000VCL User Guide
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Processor One or two Dual-Core Intel® Xeon® processors 5100 series. For a complete list of supported processors, see the links under "Additional Information and Software." Memory The Intel® Server Board S5000VCL AF001196 Figure 5. Identifying DIMM Sockets Intel® Server Board S5000VCL User Guide 7
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Intel® Server Board S5000VCL Technical Product Specification for additional information about the memory sub-system. Power Supply A minimum of 400 Watts is required. Your supply must provide a minimum of 2A of 5V standby current or the board will not boot. 8 Intel® Server Board S5000VCL User Guide
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disk drives with six SATA ports (3 GB/s). The server board has one IDE connector that is capable of supporting optical drives. See the documentation included with your server chassis for additional drive information and drive installation instructions. Intel® Server Board S5000VCL User Guide 9
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10 Intel® Server Board S5000VCL User Guide
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specific BIOS setup screens. Starting Setup You can enter and start BIOS Setup under several conditions: • When you turn on the server, after POST completes the memory test. • When you have moved the CMOS jumper on the server board to the "Clear CMOS" position (enabled). In the two conditions listed
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the associated pick list without displaying the full list. On 106-key Japanese keyboards, the plus key has a different scan code than the plus key the user is returned to where they were before was pressed without affecting any existing field values. 12 Intel® Server Board S5000VCL User Guide
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the following: • On-board system BIOS, including the recovery code, BIOS Setup Utility, and strings. • On-board video BIOS and other option ROMs for devices embedded on the server board. • OEM binary area • Microcode • A way to change the BIOS language Intel® Server Board S5000VCL User Guide 13
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is completed. Note: You may encounter a CMOS Checksum error or other problem after reboot. If this happens, shut down the system and boot it again. CMOS checksum errors require that you enter Setup, check your settings, save your settings, and exit Setup. 14 Intel® Server Board S5000VCL User Guide
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, power up the system. 5. Power down the system and disconnect the AC power. 6. Return the Password Clear jumper to the Password Clear Protect position, covering pins 1 and 2. 7. Close the server chassis. 8. Reconnect the AC power and power up the server. Intel® Server Board S5000VCL User Guide 15
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system. 5. When the system begins beeping, power it down and disconnect the AC power. 6. Return the CMOS Clear jumper to the CMOS Clear by BMC location, covering pins 1 and 2. 7. Close the server chassis. 8. Reconnect the AC power and power up the system. 16 Intel® Server Board S5000VCL User Guide
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with your server product, pay close attention to the "Safety Information" at the beginning of this manual. Tools and Supplies Needed • of the board. See "Memory" for a discussion of the memory requirements and options. See "Additional Information and Software" for a link to the list of tested DIMMs.
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server. Turn off the server. 3. Disconnect the AC power cord from the server. 4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server Insert the bottom edge of the DIMM into the socket. 18 Intel® Server Board S5000VCL User Guide
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by doing the following: (1) Touch the metal chassis before touching the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. (2) Avoid moving around unnecessarily. Intel® Server Board S5000VCL User Guide 19
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processor with the socket, and insert the processor into the socket. A B AF000654 Figure 9. Installing the Processor Note: Make sure the alignment triangle mark and the alignment triangle cutout align correctly. 7. Lower the socket lever completely. 20 Intel® Server Board S5000VCL User Guide
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and reconnect any parts you removed or disconnected to reach the processor sockets. 5. Replace the server's cover and reconnect the AC power cord. See the documentation that came with your server chassis for instructions on installing the server's cover. Intel® Server Board S5000VCL User Guide 21
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. Do not force the heat sink from the processor. Doing so could damage the processor. 9. Lift the processor lever. 10. Remove the processor. 11. If installing a replacement processor, see "Installing the Processor". Otherwise, reinstall the chassis cover. 22 Intel® Server Board S5000VCL User Guide
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chassis for instructions on removing the server's cover. 5. Insert the tip of a small flat bladed screwdriver, or an equivalent, under the tab in the plastic retainer. Gently push down on the screwdriver to lift the battery. 6. Remove the battery from its socket. Intel® Server Board S5000VCL User
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ordinance. 8. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. 9. Close the chassis. 10. Run Setup to restore the configuration settings to the RTC. 24 Intel® Server Board S5000VCL User Guide
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notice). Before calling, fill out an "Intel® Server Issue Report Form". A sample form is provided on the following pages. However, for the fastest service, please submit your form via the Internet. For an updated support contact list, see http://www.intel.com/support/9089.htm/ U.S. and Canada 1-800
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621 33104691 (not toll-free) Hong Kong 852 2 844 4456 India........... 0006517 2 68303634 (manual toll-free. You need an IDD-equipped telephone) Indonesia ... 803 65 7249 Korea ......... 822 Japan Domestic.... 0120 868686 Outside country 81 298 47 0800 26 Intel® Server Board S5000VCL User Guide
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0114 Peru 001 916 377 0114 Uruguay..... 001 916 377 0114 Venezuela... Contact AT&T USA at 0 800 2255 288. Once connected, dial 800 843 4481 Intel® Server Board S5000VCL User Guide 27
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28 Intel® Server Board S5000VCL User Guide
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to Class A Limits. The Intel® Server Board S5000VCL has been has been tested and verified to comply with the following electromagnetic compatibility (EMC) regulations when installed a compatible Intel® host system. For information on compatible host system(s) see Intel's Server Builder Web site or
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MED Declaration of Conformity (New Zealand) • BSMI Certification (Taiwan) • Belarus - Listed on one System License (Belarus) • RRL Certification (Korea) • Ecology Declaration (International) Class A) Taiwan CANADA ICES-003 CLASS A CANADA NMB-003 CLASSE A 30 Intel® Server Board S5000VCL User Guide
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, contact: Intel Corporation 5200 N.E. Elam Young Parkway Hillsboro, OR 97124-6497 1-800-628-8686 This equipment has been tested and found not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Intel® Server Board S5000VCL User Guide 31
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Canadian Department of Communications. Europe (CE Declaration of Conformity) This product has been tested in accordance too, and complies with the Low Voltage Directive (73/23/EEC) and . Install and use the equipment according to the instruction manual. 32 Intel® Server Board S5000VCL User Guide
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. Obtain certificate from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Refer to date code on product 5. Manufacturer/Nation: Intel Corporation/Refer to country of origin marked on product Intel® Server Board S5000VCL User Guide 33
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Restriction of Hazardous Substances (RoHS) Compliance Intel has a system in place to restrict the use of banned substances in accordance with the European retailer or distributor of this product for information about product recycling and / or take-back. 34 Intel® Server Board S5000VCL User Guide
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" for a link to the software updates. In addition to the server firmware and files, also update any drivers used for components you have installed in your system, such as video drivers, and network drivers. Intel provides a package called the "Platform Confidence Test" that may help with your
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? • Are all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list. See "Additional Information and Software" for links to the tested component lists. 36 Intel® Server Board S5000VCL User Guide
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their maximum ranges (see the documentation supplied with boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, see "No Characters Appear on Screen". Intel® Server Board S5000VCL User Guide
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according to the system requirements. • Remove the processor(s) and re-seat them. • Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs can contact the pins on the bottom of the server board and cause a short. 38 Intel® Server Board S5000VCL User Guide
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information is useful for your service representative. 5. If you do not receive a beep code and characters do not appear, the video display monitor or video controller may have failed. Contact your service representative or authorized dealer for help. Intel® Server Board S5000VCL User Guide 39
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be plugged in incorrectly. If you are using the onboard diskette controller, use the BIOS setup to make sure that "Onboard Floppy" is set to "Enabled." If you are using an add-in diskette controller, make sure that "Onboard Floppy" is set to "Disabled." 40 Intel® Server Board S5000VCL User Guide
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may require interrupts that are not shared with other PCI drivers. For these drivers, it may be necessary to alter settings so that interrupts are not shared. See the documentation that came with your PCI card(s) for information on changing interrupts. Intel® Server Board S5000VCL User Guide 41
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AC power cord plugged in, a signal may be sent to command the system to boot. Before installing a PCI card, you should always: • Turn off the server power by using the power button on the front of the system. • Unplug the AC power cord(s) from the server. 42 Intel® Server Board S5000VCL User Guide
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getting corrupted by voltage spikes on your power line. If you are experiencing any of the above symptoms that might indicate voltage spikes on the power line, you may want to install a surge suppressor between the power outlet and the system power cord. Intel® Server Board S5000VCL User Guide 43
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settings. • If using a RAID configuration with SATA drives, make sure the RAID card is installed correctly. Bootable CD-ROM Disk Is Not Detected Check the following: • Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device. 44 Intel® Server Board S5000VCL User Guide
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S5 On = Power is on or in sleep state S0 Press ID LED button or use Server Management software to turn the LED on and off. Green = No Fault Green blinking = degraded condition Amber blinking = non-critical error Amber = critical or nonrecoverable error Intel® Server Board S5000VCL User Guide 45
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insert the cards one at a time, booting the system between each card addition, until the beeps again occur to reveal the malfunctioning card. Replace or reseat the system video add-in card. If on-board video is being used, the server board may be faulty. 46 Intel® Server Board S5000VCL User Guide
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at http:// support.intel.com/support/motherboards/server/S5000VCL/. For the fastest service, please submit your form via the Internet. Date Submitted Company Name Contact Name Email Address Intel Server Product Priority (Critical, Hot, High, Low Brief Problem Description Provide a brief
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Card or Peripheral Description Driver Revision IRQ # I/O Base Address NIC Peripheral Riser (Slot 6) PCIe* x8 PCI-X* 133 Video On-board Video Add-in Video NIC On-Board NIC1 On-Board NIC2 Description Driver Revision IRQ I/O Base FW Address Revision 48 Intel® Server Board S5000VCL User Guide
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Drive Type (SATA, etc.) Make/Model Hot-swap or Fixed IRQ FW Revision Management Information On-Board Platform Instrumentation only Intel® System Management Software Control Panel Information Standard Control Panel Intel® Local Control Panel Intel® Server Board S5000VCL User Guide 49
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Complete Problem Description In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done 50 Intel® Server Board S5000VCL User Guide

Section	Page
Safety Information	3
Important Safety Instructions	3
Wichtige Sicherheitshinweise	3
Consignes de sécurité	3
Instrucciones de seguridad importantes	3
Warnings	5
Preface	7
About this Manual	7
Manual Organization	7
Product Accessories	8
Additional Information and Software	8
Contents	11
List of Figures	15
List of Tables	17
1 Server Board Features	19
Figure 1. Intel® Server Board S5000VCL	19
Connector and Header Locations	21
A. On-board Speaker	21
B. Slot 6 Riser PCI Express* x8 or PCI-X* 133	21
C. Back Panel I/O Ports	21
D. Main Power Connector	21
E. Auxiliary Power Signal Connector	21
F. Processor Power Connector	21
G. DIMM Sockets	21
H. Processor 1 Socket	21
I. Processor 2 Socket	21
J. CPU2 Fan	21
K. SAS SGPIO	21
L. USB Header	21
M. IDE Connector	21
N. PCI Fan	21
O. SATA 0	21
P. SATA 1	21
Q. Front Control Panel Header	21
R. CPU1 Fan	21
S. SATA 2	21
T. SATA 3	21
U. SATA 4	21
V. SATA 5	21
W. CMOS Battery	21
X. SATA SGPIO	21
Figure 2. Server Board Connector and Component Locations	21
Configuration Jumpers	22
Figure 3. Configuration Jumpers	22
Back Panel Connectors	23
A. Mouse	23
B. Keyboard	23
C. USB (2 Ports)	23
D. Serial A	23
E. Video Out	23
F. NIC 1	23
G. NIC 2	23
Figure 4. Back Panel Connectors	23
RAID Support	24
SATA Server Board	24
Note: For assistance in navigating through the BIOS Setup utility, see the Intel® Server Board S5000VCL Technical Product Specification.	24
Hardware Requirements	25
Processor	25
Memory	25
Figure 5. Identifying DIMM Sockets	25
Memory Sparing and Mirroring	26
Power Supply	26
Optional Hardware	27
Hard Disk Drives	27
2 Server Utilities	29
Using the BIOS Setup Utility	29
Starting Setup	29
If You Cannot Access Setup	29
Setup Menus	30
Upgrading the BIOS	31
Preparing for the Upgrade	32
Note: In the unlikely event that a BIOS error occurs during the BIOS update process, a recovery process may need to be followed to return the system to service. See “Additional Information and Software” for a link to necessary software and instructions.	32
Recording the Current BIOS Settings	32
1. Boot the computer and press <F2> when you see the message:	32
2. Write down the current settings in the BIOS Setup program.	32
Note: Do not skip step 2. You will need these settings to configure your computer at the end of the procedure.	32
Obtaining the Upgrade	32
Note: Review the instructions and release notes that are provided in the readme file distributed with the BIOS image file before...	32
Upgrading the BIOS	32
Caution: Do not power down the system during the BIOS update process! The system will reset automatically when the BIOS update process is completed.	32
Note: You may encounter a CMOS Checksum error or other problem after reboot. If this happens, shut down the system and boot it again. CMOS checksum errors require that you enter Setup, check your settings, save your settings, and exit Setup.	32
Clearing the Password	33
1. Power down the system and disconnect the AC power.	33
2. Open the server chassis.	33
3. Move the jumper from the normal operation position, Password Clear Protect, at pins 1 and 2 to the Password Clear Erase position, covering pins 2 and 3 as indicated in the following diagram.	33
Figure 6. Clearing the Password	33
4. Reconnect the AC power, power up the system.	33
5. Power down the system and disconnect the AC power.	33
6. Return the Password Clear jumper to the Password Clear Protect position, covering pins 1 and 2.	33
7. Close the server chassis.	33
8. Reconnect the AC power and power up the server.	33
1. Power down the system and disconnect the AC power.	34
2. Open the server.	34
3. Move the jumper from the normal operation position, CMOS Clear by BMC, at pins 1 and 2 to the CMOS Clear Force Erase position, covering pins 2 and 3 as indicated in the following diagram.	34
Figure 7. Clearing the CMOS	34
4. Reconnect the AC power, power up the system.	34
5. When the system begins beeping, power it down and disconnect the AC power.	34
6. Return the CMOS Clear jumper to the CMOS Clear by BMC location, covering pins 1 and 2.	34
7. Close the server chassis.	34
8. Reconnect the AC power and power up the system.	34
3 Hardware Installations and Upgrades	35
Before You Begin	35
Tools and Supplies Needed	35
Installing and Removing Memory	35
Note: DIMM notch and socket bump must align. DDR2 DIMMS cannot be inserted in FBDIMM sockets.	35
Installing FBDIMMs	36
1. Observe the safety and ESD precautions in “Safety Information”.	36
2. Turn off all peripheral devices connected to the server. Turn off the server.	36
3. Disconnect the AC power cord from the server.	36
4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover.	36
5. Locate the DIMM sockets (see Figure 8).	36
Figure 8. Installing DIMMS	36
6. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open position.	36
7. Holding the DIMM by the edges, remove it from its anti-static package.	36
8. Position the DIMM above the socket. Align the notch on the bottom edge of the DIMM with the key in the DIMM socket. The arrow in the inset in Figure 8 is pointing to the key in the socket.	36
9. Insert the bottom edge of the DIMM into the socket.	36
10. When the DIMM is inserted, push down on the top edge of the DIMM until the retaining clips snap into place. Make sure the clips are firmly in place.	37
11. Replace the server's cover and reconnect the AC power cord. See the documentation that came with your server chassis for instructions on installing the server's cover.	37
Removing FBDIMMs	37
1. Observe the safety and ESD precautions in “Safety Information”.	37
2. Turn off all peripheral devices connected to the server. Turn off the server.	37
3. Remove the AC power cord from the server.	37
4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover.	37
5. Disconnect and remove any components necessary to access the DIMM sockets. See the documentation that came with your chassis for instructions on removing chassis components.	37
6. Push the clips at each end of the DIMM socket(s) outward to the open position. The FBDIMM lifts from the socket.	37
7. Holding the FBDIMM by the edges, lift it from the socket. Store the FBDIMM in an anti-static package.	37
8. Reinstall and reconnect any parts you removed or disconnected to reach the DIMM sockets. See the documentation that came with your chassis for instructions on installing chassis components.	37
9. Replace the chassis cover and reconnect the AC power cord. See the documentation that came with your chassis for instructions on installing the cover.	37
Caution: Processor must be appropriate: You may damage the server board if you install a processor that is inappropriate for your server. See “Additional Information and Software” for a link to the list of compatible processor(s).	37
Caution: ESD and handling processors: Reduce the risk of electrostatic discharge (ESD) damage to the processor by doing the foll...	37
Installing the Processor	38
1. Observe the safety and ESD precautions in “Safety Information”.	38
2. Turn off all peripheral devices connected to the server. Turn off the server.	38
3. Disconnect the AC power cord from the server.	38
4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover.	38
5. Locate the processor socket and raise the socket handle completely (see Figure 9).	38
6. Align the pins of the processor with the socket, and insert the processor into the socket.	38
Figure 9. Installing the Processor	38
Note: Make sure the alignment triangle mark and the alignment triangle cutout align correctly.	38
7. Lower the socket lever completely.	38
Installing the Heat Sink(s)	39
1. Set the heat sink over the processor, lining up the four captive screws with the four posts surrounding the processor.	39
2. Loosely screw in the captive screws on the heat sink corners in a diagonal manner. Do no fully tighten one screw before tightening another.	39
3. Gradually and equally tighten each captive screw until each is firmly tightened.	39
Figure 10. Installing the Heat Sink(s)	39
4. Reinstall and reconnect any parts you removed or disconnected to reach the processor sockets.	39
5. Replace the server's cover and reconnect the AC power cord. See the documentation that came with your server chassis for instructions on installing the server's cover.	39
Removing a Processor	40
1. Observe the safety and ESD precautions in “Safety Information”.	40
2. Turn off all peripheral devices connected to the server. Turn off the server.	40
3. Remove the AC power cord from the server.	40
4. Remove the server's cover. See the documentation that came with your server chassis for instructions on removing the server's cover.	40
5. Unplug the processor fan cable from the server board.	40
6. Loosen the four captive screws on the corners of the heat sink.	40
7. Twist the heat sink slightly to break the seal between the heat sink and the processor.	40
8. Lift the heat sink from the processor. If it does not pull up easily, twist the heat sink again. Do not force the heat sink from the processor. Doing so could damage the processor.	40
9. Lift the processor lever.	40
10. Remove the processor.	40
11. If installing a replacement processor, see “Installing the Processor”. Otherwise, reinstall the chassis cover.	40
Replacing the Backup Battery	41
Warning: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions.	41
Advarsel: Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Levér det brugte batteri tilbage til leverandøren.	41
Advarsel: Lithiumbatteri - Eksplosjonsfare. Ved utskifting benyttes kun batteri som anbefalt av apparatfabrikanten. Brukt batteri returneres apparatleverandøren.	41
Varning: Explosionsfara vid felaktigt batteribyte. Använd samma batterityp eller en ekvivalent typ som rekommenderas av apparattillverkaren. Kassera använt batteri enligt fabrikantens instruktion.	41
Varoitus: Paristo voi räjähtää, jos se on virheellisesti asennettu. Vaihda paristo ainoastaan laitevalmistajan suosittelemaan tyyppiin. Hävitä käytetty paristo valmistajan ohjeiden mukaisesti.	41
1. Observe the safety and ESD precautions in “Safety Information”.	41
2. Turn off all peripheral devices connected to the server. Turn off the server.	41
3. Disconnect the AC power cord from the server.	41
4. Remove the server's cover and locate the battery. See the documentation that came with your server chassis for instructions on removing the server's cover.	41
5. Insert the tip of a small flat bladed screwdriver, or an equivalent, under the tab in the plastic retainer. Gently push down on the screwdriver to lift the battery.	41
6. Remove the battery from its socket.	41
Figure 11. Replacing the Battery Backup	42
7. Dispose of the battery according to local ordinance.	42
8. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket.	42
9. Close the chassis.	42
10. Run Setup to restore the configuration settings to the RTC.	42
Appendix A: Getting Help	43
World Wide Web	43
Telephone	43
U.S. and Canada	43
Europe	43
In Asia-Pacific Region	44
Japan	44
Latin America	45
Appendix B: Regulatory and Compliance Information	47
Product Regulatory Compliance	47
Product Safety Compliance	47
Note: Legally this product is required to comply with Class A emission requirements because it is intended for a commercial type market place. Intel targets 10db margin to Class A Limits.	47
Certifications / Registrations / Declarations	48
Product Regulatory Compliance Markings	48
Electromagnetic Compatibility Notices	49
FCC (USA)	49
ICES-003 (Canada)	50
Europe (CE Declaration of Conformity)	50
VCCI (Japan)	50
BSMI (Taiwan)	51
RRL (Korea)	51
1. Type of Equipment (Model Name): On License and Product	51
2. Certification No.: On RRL certificate. Obtain certificate from local Intel representative	51
3. Name of Certification Recipient: Intel Corporation	51
4. Date of Manufacturer: Refer to date code on product	51
5. Manufacturer/Nation: Intel Corporation/Refer to country of origin marked on product	51
CNCA (CCC-China)	51
Restriction of Hazardous Substances (RoHS) Compliance	52
End-of-Life / Product Recycling	52
Appendix C: Troubleshooting	53
Resetting the System	53
Problems following Initial System Installation	54
First Steps Checklist	54
Hardware Diagnostic Testing	55
Caution: Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system, turn off the ...	55
1. Turn off the system and all external peripheral devices. Disconnect each device from the system, except for the keyboard and the video monitor.	55
2. Make sure the system power cord is plugged into a properly grounded AC outlet.	55
3. Make sure your video display monitor and keyboard are correctly connected to the system. Turn on the video monitor. Set its b...	55
4. If the operating system normally loads from the hard disk drive, make sure there is no diskette in drive A and no CD-ROM disk in the CD-ROM drive.	55
5. If the power LED does light, attempt to boot from a floppy diskette or from a CD- ROM disk.	55
6. Turn on the system. If the power LED does not light, see “Power Light Does Not Light”.	55
Verifying Proper Operation of Key System Lights	55
Confirming Loading of the Operating System	55
Specific Problems and Corrective Actions	56
Power Light Does Not Light	56
No Characters Appear on Screen	57
1. Verify that the video works using the onboard video controller.	57
2. Verify that the video controller board is fully seated in the server board connector.	57
3. Reboot the system for changes to take effect.	57
4. If there are still no characters on the screen after you reboot the system and POST emits a beep code, write down the beep code you hear. This information is useful for your service representative.	57
5. If you do not receive a beep code and characters do not appear, the video display monitor or video controller may have failed. Contact your service representative or authorized dealer for help.	57
Characters Are Distorted or Incorrect	58
System Cooling Fans Do Not Rotate Properly	58
Diskette Drive Activity Light Does Not Light	58
CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light	59
Cannot Connect to a Server	59
Problems with Network	59
The server hangs when the drivers are loaded	59
Diagnostics pass but the connection fails	60
The add-in adapter stopped working without apparent cause	60
System Boots when Installing PCI Card	60
Problems with Newly Installed Application Software	61
Problems with Application Software that Ran Correctly Earlier	61
Note: Random errors in data files: If you are getting random errors in your data files, they may be getting corrupted by voltage...	61
Devices are not Recognized under Device Manager (Windows* Operating System)	62
Hard Drive(s) are not Recognized	62
Bootable CD-ROM Disk Is Not Detected	62
LED Information	63
BIOS POST Beep Codes	64
Appendix D: Intel® Server Issue Report Form	65
Note: An on-line / automatic submission version of this form is available at http:// support.intel.com/support/motherboards/server/S5000VCL/. For the fastest service, please submit your form via the Internet.	65
Board / Chassis Information	65
DIMM Configuration	66
Operating System Information	66
Add-in Card, Peripheral, Video, NIC	66
Hard Drive Information	67
Management Information	67
Control Panel Information	67
Complete Problem Description	68

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Intel® Server Board S5000VCL

User Guide

A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/

Products

Intel Order Number D58600-00