Intermec PR2 PR2/PR3 Mobile Receipt Printer User Manual
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- Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 1
PR2|PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 2
a commitment on the part of Intermec Technologies Corporation. © 2012 by Intermec Technologies Corporation. All rights reserved. The word Intermec, the Intermec logo, Norand, ArciTech, Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. ii PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 3
Date 002 6/2012 Description of Change Revised to support firmware release 2.1. Included information about the Wi-Fi radio, IrDA radio, printer web page, Bluetooth passkey, and additional accessories. Also added Appendix B, "Printer Settings." PR2 and PR3 Mobile Receipt Printer User Manual iii - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 4
iv PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 5
7 Install the Battery 7 How to Charge the Battery 8 About Printer Power Modes 9 About Printer Command Languages 9 Set the Command Language Using PrintSet 10 Load Media 10 Read Magnetic Stripe Information 12 Printer Options and Accessories 13 PR2 and PR3 Mobile Receipt Printer User Manual v - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 6
26 Print a Test Label 28 Problems and Possible Solutions 28 How to Restore Default Settings to the Printer 29 Restore Default Settings Using the Printer Buttons 30 Restore Default Settings from the Printer Web Page 30 Restore Default Settings Using PrintSet 31 vi PR2 and PR3 Mobile Receipt - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 7
35 Printer Specifications 36 B Printer Settings 41 General System Settings 42 Media and Printing Settings 43 Bluetooth Settings 44 Wireless 802.11 General Settings 45 Wireless 802.11 Network Settings 47 Wireless 802.11 Security Settings 48 PR2 and PR3 Mobile Receipt Printer User Manual vii - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 8
Contents viii PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 9
a hose to clean the premises in an industrial environment, remove the printer or carefully protect it from spray and moisture. • You must implement both hardware and software safety precautions to prevent the possibility of undefined system states. PR2 and PR3 Mobile Receipt Printer User Manual ix - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 10
safety during operation of the printer. Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec website at www.intermec.com and click Support > Returns and Repairs > Warranty. x PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 11
the printer, you should be familiar with your printer command language and general printing setup. If you are going to use the printer in a Wi-Fi network, you should be familiar with your network and general networking terms, such as IP address. PR2 and PR3 Mobile Receipt Printer User Manual xi - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 12
The Intermec website at www.intermec.com contains our documents (as .pdf files) that you can download for free. To download documents 1 Visit the Intermec website at www.intermec.com. 450,265. There may be other U.S. and foreign patents pending. xii PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 13
1 About the Printers This chapter introduces the PR2 and PR3 printers and includes descriptions of printer features and basic tasks. 1 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 14
: • Print speeds of up to 3 ips (203 dpi) • Multiple, selectable printer languages including CSim, XSim, and ESC/P • Bluetooth, Wi-Fi, or IrDA radio • Full-speed USB device port • A wide range of printer accessories What's New? This version of the user manual supports the latest firmware release and - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 15
printer, but the information is the same for the PR2 printer unless otherwise noted. 4UBUVTJDPOT 1PXFSCVUUPO 1SJOUCVUUPO 1PXFSBOE 64#QPSUT 4UBUVT-&%T .FEJBEPPSMBUDI QMBDFT .BHOFUJD4USJQF3FBEFS PQUJPOBM Printer Features .FEJBEPPS PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 16
About the Status LEDs and Icons The printer has three LEDs and two icons to communicate status. "@SSDQX3S@STR )MSDQLDB 2D@CX SN 7NQJ error • Steady amber: Battery is out of charging temperature range • Blinking red (not charging): Low battery 4 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 17
too hot • Off: Printer is operating normally Note: While you use the printer, the LEDs and icons also turn on, turn off, or blink in different combinations to indicate additional status information, such as Power Mode or firmware upgrade status. PR2 and PR3 Mobile Receipt Printer User Manual 5 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 18
of the Print button is determined by the printer command language. You can also press and release the buttons in different sequences for different durations to perform additional printer operations, such as change power mode or print a test label. 6 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 19
fully charge the battery before you can use the printer. For the printer to work, a battery must always be installed in the printer. Caution: Use Intermec Model 1013AB01 or 1013AB02 battery only. Use of it does not block the battery compartment. PR2 and PR3 Mobile Receipt Printer User Manual 7 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 20
Dock Yes DX2 Dual Dock or DX4 Quad Dock No AE38 Vehicle Power Adapter Yes 4 hours 6 hours 6 hours 4 hours For more information, see the charging accessory instructions. 8 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 21
LEDs blink once. About Printer Command Languages The printer supports these command languages: • ESC/P (Epson Standard Code for Printers command language) (default) • CSim (CPCL command language simulator) • XSim (ExPCL command language simulator) PR2 and PR3 Mobile Receipt Printer User Manual 9 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 22
your printer to PrintSet and set the command language. Load Media The printers support easy drop-in media loading. 1 Lift both media release latches to open the media door. 2 If necessary, remove the empty media core from the media compartment. 10 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 23
Chapter 1 - About the Printers 3 Drop in a new roll of media. Make sure to orient the media roll so that the media curls toward the media door. 4 Close the media door. Make sure you press down on the door until it snaps shut. PR2 and PR3 Mobile Receipt Printer User Manual 11 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 24
Chapter 1 - About the Printers Read Magnetic Stripe Information Use the integrated PCI-compatible Magnetic Stripe Reader (MSR) option to securely capture blinks green three times. The Connectivity icon blinks white while the data is transferred. 12 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 25
comes with a belt clip and shoulder strap and provides you with a convenient way to transport and store your printer. The protective case keeps the printer free of dust, dirt, and moisture and still provides easy access to the printer for printing. PR2 and PR3 Mobile Receipt Printer User Manual 13 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 26
and Accessories (Continued) Accessory or Option Protective Boot Thermal Printhead Cleaning Swab Description The protective boot provides added protection to the printer. The protective boot enhances the ruggedness and durability of the printer. 14 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 27
2 Connect and Configure the Printer This chapter explains how to connect the printer to a desktop PC, wireless network, or USB device. This chapter also describes how to configure printer settings. 15 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 28
Family list, select Printer Software. c In the Product list, select InterDriver, and then click Submit. 4 On the InterDriver downloads page, click Windows Driver ver. X.XX, and then click Run. If a Security Warning dialog box appears, click Run. 16 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 29
the location of the InterDriver installation files, click Browse. The default location is C:\Intermec\InterDriver7. 2 Click Next. 3 When the Hardware Installation window appears, click Continue Anyway. 4 When the process is complete, click Finish. PR2 and PR3 Mobile Receipt Printer User Manual 17 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 30
, you must configure Wi-Fi settings using Intermec PrintSet 5.2 or later with a USB connection. 1 On your desktop PC, open a web browser. 2 In the Location or Address bar, type the printer IP address and press Enter. The printer web page appears. 18 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 31
to install the appropriate driver software on your PC. 1 Connect your printer to a desktop PC with USB. 2 Download and install Intermec PrintSet 5.2 or later from the Intermec website at www.intermec.com. 3 Use the PrintSet online help to add your printer to PrintSet and configure the necessary - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 32
to install the appropriate driver software on your PC. 1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.2 or later from the Intermec website at www.intermec.com. 3 Use PrintSet to add your printer to PrintSet and configure Bluetooth communications - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 33
settings. Configuration Allows you to change printer configuration settings, such as wireless 802.11 communications or system settings. Maintenance Allows you to upgrade printer firmware. Support Provides general Intermec contact information. PR2 and PR3 Mobile Receipt Printer User Manual 21 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 34
appropriate driver software on your PC. 1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.2 or later from the Intermec website at www.intermec.com. 3 Use PrintSet to add your printer to PrintSet and configure printer settings. 22 PR2 and PR3 Mobile - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 35
3 Troubleshoot and Maintain the Printer This section explains how to troubleshoot and maintain the printer. 23 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 36
Firmware type and version • Printer command language • Wireless or serial port settings • Installed options • Media settings • Ethernet settings • Bluetooth settings You can find all of this information on the printer web pages or on a test label. 24 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 37
appears. 3 Click Configuration. 4 When prompted, type your Username and Password. The default username is admin and the default password is pass. 5 Click Login. 6 Navigate to the appropriate page to get printer configuration and system information. PR2 and PR3 Mobile Receipt Printer User Manual 25 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 38
system information. Test Label Contents Category Contents QR Code QR Code for the Intermec printer registration web page Media & Printing Media Type Configuration Media Length Media Width Start Adjustment Stop Adjustment Font Resources 26 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 39
Chapter 3 - Troubleshoot and Maintain the Printer Test Label Contents (Continued) Category Contents Printing Statistics Distance Printed Total System Information Model Printer Config Number Printer Serial Number Firmware Version Active Command Language Printing Resolution Font Resources - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 40
button. The blue Intermec Ready-to-Work™ indicator starts to blink. 3 Continue to hold the buttons until the Ready-to-Work indicator stays on solid (about 15 seconds). The printer prints a test label. Problems and Possible Solutions Use this table to understand and troubleshoot some common errors - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 41
to the printer: • Use the Print and Power buttons on the printer. • Go to the printer web page through your wireless network. You need to know your printer IP address. • Use PrintSet version 5.2 or later through a USB connection to your host PC. PR2 and PR3 Mobile Receipt Printer User Manual 29 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 42
the Location or Address bar, type the printer IP address and press Enter. The printer web page appears. 3 Click Printer > Web Shell. 4 When prompted, type your Username and Password. The default username is admin and the default password is pass. 30 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 43
intermec.com. Use one of these methods to upgrade your printer firmware: • Go to the printer web page through your wireless network. You need to know your printer IP address. • Use PrintSet version 5.2 or later through a USB connection to your host PC. PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 44
appropriate driver software on your PC. 1 Connect your printer to a desktop PC with a USB cable. 2 Download and install Intermec PrintSet 5.2 or later from the Intermec website at www.intermec.com. 3 Use PrintSet to add your printer to PrintSet and upgrade printer firmware. 32 PR2 and PR3 Mobile - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 45
the printer from power. 3 Open the media door and remove the media. 5FBSCBS 1SJOUIFBE 1MBUFOSPMMFS #MBDLNBSL TFOTPS 4 Use the cleaning swab to clean all parts of the printer. 5 After the parts are dry, replace the media. 6 Turn on the printer. PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 46
you need to replace it. 1 Turn off the printer. 2 If necessary, disconnect the printer from power. 3 Lift both media release latches to open the media door. 4 Carefully pry the platen roller out of the media door. 5 Install the new platen roller. 34 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 47
A Specifications This appendix lists specifications for the PR2 and PR3 printers. 35 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 48
battery, without media): 309 g (10.9 oz) PR3 Weight (with battery, without media): 346 g (12.3 oz) Power Specifications AC Power Adapter Printer Voltage Operating Power Input: 100-240 VAC, 50 20% to 85% non-condensing 5% to 95% non-condensing 36 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 49
89 in) PR3: 72 mm (2.83 in) PR2: 57 mm to 58 mm (2.244 in to 2.283 in) PR3: 79 mm to 80 mm (3.110 in to 3.149 in) Continuous 60 μm to 100 μm (2.36 mils to 4 mils) 10 mm (0.4 in) 40.64 mm (1.6 in) Supported Command Languages • ESC/P • CSim • XSim PR2 and PR3 Mobile Receipt Printer User Manual 37 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 50
Times • OCR-A • Prestige Elite Bold ESC/P Resident Fonts • Andale Mono • Andale Mono Bold • Univers • Univers Bold • Univers Condensed Bold • Univers Extra Condensed • Letter Gothic • CG Times • CG Times Bold • OCR-A • OCR-B • Prestige Elite Bold 38 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 51
and Double Byte Fonts • U.S. Standard • Europe multilingual (Western and Eastern) • Cyrillic • Arabic • Greek • Hebrew • Japanese • Polish • Thai • Korean • Traditional (Big 5) and Simplified (GB) • Chinese Supported Graphic File Type • PCX PR2 and PR3 Mobile Receipt Printer User Manual 39 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 52
Appendix A - Specifications 40 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 53
B Printer Settings This appendix describes and provides default values for PR2 and PR3 settings. 41 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 54
from: • the printer web page. • PrintSet version 5.2 or later. General System Settings Setting Command Language System Name System printing parameters. Selects the way PrintSet N/A communicates with your printer: • Wireless 802.11 • USB 42 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 55
Ticket with Mark • Fix Length Strip • Var Length Strip Sets the length of the printable area 8000 measured from one edge of the label to the edge that is closest to the printhead. Unit of measurement is defined in the Unit of Measurement parameter. PR2 and PR3 Mobile Receipt Printer User Manual 43 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 56
page. • PrintSet version 5.2 or later. Bluetooth Settings Setting Connectable Device Address Description Determines if other Bluetooth devices can connect to the printer. (read-only) The Bluetooth MAC address of the printer. Default Enable N/A 44 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 57
: • the printer web page. • PrintSet version 5.2 or later. Wireless 802.11 General Settings Setting Channel Description Default If you select Adhoc as your Network 1 Type, specifies the channel (from 1 through 14) over which to transfer data. PR2 and PR3 Mobile Receipt Printer User Manual 45 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 58
services are not required. Specifies the power management Constant Awake setting for the radio: Mode • Constant Awake Mode • Fast Power Saving • Power Saving Specifies the level of wireless Off roaming: • Off • Level 1 • Level 2 • Level 3 46 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 59
Manual: Manually configure the communications settings. If you select this option, you also need to configure IP Address, Subnet Mask, and Default Router. Specifies the unique network level 0.0.0.0 address assigned to each device in a TCP/IP network. PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 60
• PrintSet version 5.2 or later. Wireless 802.11 Security Settings Setting Security Type Description Default Selects the protocol the radio uses None to verify its identity and makes sure that it is authorized to communicate on the wireless network. 48 PR2 and PR3 Mobile Receipt Printer User - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 61
is used when the EAP type is EAP-FAST, PEAP, or TTLS. CA Certificate Sets the name of the Certificate intermec.pem Authority (CA) that verifies the server certificate. This CA should be the same one that was used to sign the server certificate. PR2 and PR3 Mobile Receipt Printer User Manual 49 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 62
TLS.Intermec recommends printer uses this file if Acquire PAC is on and the current installed PAC fails to authenticate the printer to the network. Acquire PAC Determines if automatic PAC file Off provisioning is on for EAP-FAST authentication. 50 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 63
point to another without reauthenticating with the server. CCKM only works in wireless networks using LEAP. Determines if the printer can use either TKIP or AES for data encryption, depending on the configuration of the access point. Disable PR2 and PR3 Mobile Receipt Printer User Manual 51 - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 64
Appendix B - Printer Settings 52 PR2 and PR3 Mobile Receipt Printer User Manual - Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 65
- Intermec PR2 | PR2/PR3 Mobile Receipt Printer User Manual - Page 66
Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2012 Intermec Technologies Corporation. All rights reserved. PR2 and PR3 Mobile Receipt Printer User Manual *935-047-002* P/N 935-047-002
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