Intermec SG10T SG10T Tethered Scanner User's Guide - Page 35

Problems and Possible Solutions continued, Troubleshooting and Maintaining the SG10T

Page 35 highlights

Chapter 5 - Troubleshooting and Maintaining the SG10T Problems and Possible Solutions (continued) Problem Possible Solution You pull the trigger, the Try these possible solutions. Make sure: red scanning beam • The SG10T is configured for the symbology turns on, but you you are scanning. It is recommended that you cannot successfully scan enable the symbologies you intend to scan only, a bar code. to minimze the risk of misreadings from other symbologies. • The bar code symbology parameters match the bar code being read (for example, min./max. length). • The SG10T is at the appropriate scanning distance from the bar code. Move the SG10T closer and farther away to find the appropriate distance, and use the correct scanning technique (see "Scanning Bar Codes" on page 8). • The host supplies enough power. Most notebooks do not, resulting in a lower "good read" rate (power too low to support the scanning operation). • The bar code you are trying to scan is not too small, poorly printed, printed on a shiny surface or distorted. Scan a known good bar code and enable CDV (Check Digit Verification) on the symbology you are trying to scan to make sure that the bar code is correct and that the SG10T is working properly. You scan a bar code, the The good read beeps may have been disabled (by red beam turns off, the reading the Good read beeps disabled status light turns on, configuration bar code). To reset the SG10T, scan but the SG10T does not this bar code: beep. Reset factory defaults *.A001$* .A001$ SG10T Tethered Scanner User's Guide 27

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Chapter 5 — Troubleshooting and Maintaining the SG10T
SG10T Tethered Scanner User’s Guide
27
You pull the trigger, the
red scanning beam
turns on, but you
cannot successfully scan
a bar code.
Try these possible solutions. Make sure:
The SG10T is configured for the symbology
you are scanning. It is recommended that you
enable the symbologies you intend to scan only,
to minimze the risk of misreadings from other
symbologies.
The bar code symbology parameters match the
bar code being read (for example, min./max.
length).
The SG10T is at the appropriate scanning
distance from the bar code. Move the SG10T
closer and farther away to find the appropriate
distance, and use the correct scanning
technique (see
“Scanning Bar Codes” on
page 8
).
The host supplies enough power. Most
notebooks do not, resulting in a lower "good
read" rate (power too low to support the
scanning operation).
The bar code you are trying to scan is not too
small, poorly printed, printed on a shiny
surface or distorted. Scan a known good bar
code and enable CDV (Check Digit Verification)
on the symbology you are trying to scan to
make sure that the bar code is correct and that
the SG10T is working properly.
You scan a bar code, the
red beam turns off, the
status light turns on,
but the SG10T does not
beep.
The good read beeps may have been disabled (by
reading the Good read beeps disabled
configuration bar code). To reset the SG10T, scan
this bar code:
Reset factory defaults
*.A001$*
.A001$
Problems and Possible Solutions (continued)
Problem
Possible Solution