JVC C215V4U Instruction Manual - Page 82

Troubleshooting continued, Others

Get JVC C215V4U - Network Camera PDF manuals and user guides
UPC - 046838030185
View all JVC C215V4U manuals
Add to My Manuals
Save this manual to your list of manuals

Page 82 highlights

Others Troubleshooting (continued) Symptom Multicast images cannot be played back The frame rate of the displayed image is low A white zone appears in the built-in viewer. Unable to receive alarm notification at the computer via TCP/UDP Causes and Countermeasures Reference Page ● Start multicast transmission manually from the Streaming page of VN-C215V4U. ● In the case of multicast reception at the built-in viewer, check that the multicast address and port number of the built-in viewer settings coincide with those on the Streaming page of VNC215V4U. Make use of a network that supports IGMPv2 for multicast transmission. ● Multicast may be blocked by the WindowsXP firewall. When this occurs, perform the following to allow it to pass through. ● Double-click on [Windows Firewall] in [Start][Control Panel], click the [Add Por...] button under the Exception tab, followed by registering the port number in the port number field, for which you want it to pass through. Enter an arbitrary character string in the name field. A Pg. 56 A Pg. 76 ● Check the settings on the Encoding page of the VN-C215V4U unit. ● Check the built-in viewer settings as well when a built-in viewer is in use. ● Frame rate will be constrained when the network bandwidth is narrow. A Pg. 44 A Pg. 76 ● For some computers, a part of the Internet ^ Explorer graphics may not appear and is left white. Perform following on the Internet Explorer. ● Right-click on the Desktop screen. If [Properties]-[Setup]-[Advanced]- [General]-[DPI Setting] is set to ALarge sizeB or ACustom setting...B, select ANormal sizeB to resume normal drawing. ● Data may be blocked by WindowsXP firewall. ^ When this occurs, perform the following to allow it to pass through. ● Double-click on [Windows Firewall] in [Start]- [Control Panel], click the [Add Por...] button under the Exception tab, followed by registering the port number in the port number field, for which you want it to pass through. Enter an arbitrary character string in the name field. 82

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
82
Others
Troubleshooting (continued)
Symptom
Causes and Countermeasures
Reference
Page
Multicast images cannot be
played back
●
Start multicast transmission manually from the
Streaming page of VN-C215V4U.
●
In the case of multicast reception at the built-in
viewer, check that the multicast address and port
number of the built-in viewer settings coincide
with those on the Streaming page of VN-
C215V4U.
Make use of a network that supports IGMPv2 for
multicast transmission.
●
Multicast may be blocked by the WindowsXP
firewall. When this occurs, perform the following
to allow it to pass through.
●
Double-click on [Windows Firewall] in [Start]
-
[Control Panel], click the [Add Por...] button
under the Exception tab, followed by
registering the port number in the port
number field, for which you want it to pass
through. Enter an arbitrary character string in
the name field.
A
Pg. 56
A
Pg. 76
The frame rate of the
displayed image is low
●
Check the settings on the Encoding page of the
VN-C215V4U unit.
●
Check the built-in viewer settings as well when a
built-in viewer is in use.
●
Frame rate will be constrained when the network
bandwidth is narrow.
A
Pg. 44
A
Pg. 76
A white zone appears in the
built-in viewer.
●
For some computers, a part of the Internet
Explorer graphics may not appear and is left
white. Perform following on the Internet Explorer.
●
Right-click on the Desktop screen. If
[Properties]
-
[Setup]
-
[Advanced]
-
[General]
-
[DPI Setting] is set to
A
Large size
B
or
A
Custom setting...
B
, select
A
Normal size
B
to resume normal drawing.
^
Unable to receive alarm
notification at the computer
via TCP/UDP
●
Data may be blocked by WindowsXP firewall.
When this occurs, perform the following to allow
it to pass through.
●
Double-click on [Windows Firewall] in [Start]
-
[Control Panel], click the [Add Por...] button
under the Exception tab, followed by
registering the port number in the port
number field, for which you want it to pass
through. Enter an arbitrary character string in
the name field.
^