Jabra T5330 User Manual - Page 11

English English 12. Troubleshooting & FAQ Q: Nothing happens when I try to adjust the clear dial tone. A: Make sure the base is powered (visual indicator on base unit is steady green). Then establish a voice link between base and headset (visual indicators on base unit and headset are flashing green). Also ensure that the telephone is activated (handset is off the hook or "line" button is pressed). Q: I hear myself when I talk. A: Your transmit volume level (please refer to section 3.10) is probably too high. Set the transmit volume level to a lower level (3->2, 2->1). Q: The sound in the headset is of poor quality or the person in the other end can't hear me. A: Make sure that you have positioned the clear dial tone switch correctly. To do this call a friend to adjust the clear dial tone switch. Q: When I press the answer/end button, the GN 1000 RHL lifts, but the call is not connected. A: Make sure that you are using the telephone's handset port, and not the headset port (if your telephone has one), when using a GN 1000 RHL for remote answering. Q: I have moved desk at work. Is it possible to put my headset onto another base? A: Yes, this is possible. The headset only needs to be paired to the new base. Just follow the procedure as described in section 7 of this guide. Q: I cannot hear anything in my headset when using the mobile phone A: - Increase the volume on the headset (Or phone). - As the volume level needed might be different on your deskphone and mobile phone it might be best to adjust the level on the phones. - Then use the headset volume level adjustments for general adjustments: Ensure that the headset is paired with the mobile phone. - Make sure that the phone is connected to the headset - if it does not connect either from the phone's Bluetooth menu or by tapping the answer/end button, follow the pairing procedure (See "Pairing your headset with your mobile phone" in the user manual). Note: If your desk phone has a volume button, it might help to adjust it to optimize the sound quality in your headset. 13 Maintenance, safety and disposal Maintenance The ear hook can be wiped with a dry or slightly damp cloth. The cords and base unit can be drydusted as required. Avoid getting moisture or liquids into any button sockets, receptors or other openings. Avoid exposing the product to rain. Children and product packaging The packaging, including plastic bags and wrapping parts, are not toys for children. The bags themselves or the small parts they contain may cause choking if ingested. Batteries and product disposal Do not expose the headset batteries to heat. Dispose of the product and/or batteries according to local standards and regulations. Need more help? For your country's support details, see the European and Australasia Safety & Declaration or North American Declaration & Warranty that came with your Jabra T5330 Multiuse. 16 17