Kenmore 5850 Use and Care Guide - Page 21
Protection Agreements - appliances
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The water dispenser will not operate properly • Freezer door closed completely? Close the door firmly. If it does not close completely, see "The doors will not close completely." • Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open. • Is the water pressure at least 30 psi (207 kPa)? The water pressure to the home determines the flow from the dispenser. See "Water Supply Requirements," • Kink in the home water source line? Straighten the water source line. • New installation? Flush and fill the water system. • Water filter installed on the refrigerator? The filter may be clogged or incorrectly installed. • Is a reverse osmosis water filtration system connected to your cold water supply? See "Water Supply Requirements" in either the Installation Instructions or the Use & Care Guide. Water is leaking from the dispenser NOTE: One or two drops of water after dispensing is normal. • Glass not being held under the dispenser long enough? Hold the glass under the dispenser 2 to 3 seconds after releasing the dispenser lever. • New installation? Flush the water system, See "Prepare the Water System" or "Water and Ice Dispensers." • Recently changed water filter? Flush the water system. See "Prepare the Water System" or "Water and Ice Dispensers." The dispenser water is not cool enough NOTE: Water from the dispenser is chilled to only 50°F (10°C). • New installation? Allow 24 hours after installation for the water supply to cool completely. • Recently dispensed large amount of water? Allow 24 hours for water supply to cool completely. • Water not been recently dispensed? The first glass of water may not be cool. Discard the first glass of water. • Refrigerator connected to a cold water pipe? Make sure the refrigerator is connected to a cold water pipe, See "Water Supply Requirements," PROTECTION AGREEMENTS Master Protection Agreements Congratulations on making a smart purchase. Your new Kenmore ®product is designed and manufactured for years of dependable operation, But like all products, it may require preventive maintenance or repair from time to time, That's when having a Master Protection Agreement can save you money and aggravation. The Master Protection Agreement also helps extend the life of your new product, Here's what the Agreement* includes: v' Parts and labor needed to help keep products operating properly under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage-- real protection. v' Expert service by a force of more than 10,000 authorized Sears service technicians, which means someone you can trust will be working on your product. v' Unlimited service calls and nationwide service, as often as you want us, whenever you want us. v' "No-lemon" guarantee - replacement of your covered product if four or more product failures occur within twelve months, v' Product replacement if your covered product can't be fixed. v' Annual Preventive Maintenance Check at your request - no extra charge. v' Fast help by phone - we call it Rapid Resolution - phone support from a Sears representative on all products. Think of us as a "talking owner's manual." v' Power surge protection against electrical damage due to power fluctuations. v' $250 Food Loss Protection annually for any food spoilage that is the result of mechanical failure of any covered refrigerator or freezer. v' Rental reimbursement if repair of your covered product takes longer than promised. v' 10% discount off the regular price of any non-covered repair service and related installed parts. Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online. The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today! Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655. *Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665. Sears Installation Service For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call 1-800-4-MY-HOME ®. 21