Kenwood DPX-7000DAB Operation Manual - Page 26

TROUBLESHOOTING Bluetooth® Pandora Symptom "STATION LIMIT" "CONNECT ERROR" "RATING ERROR" "THUMBS N/A" "LICENSE ERROR" No Bluetooth device is detected. Bluetooth pairing cannot be made. Echo or noise is heard during a phone conversation. Phone sound quality is poor. Voice calling method is not successful. Remedy The number of registered stations has reached its limit. Retry after deleting unnecessary stations from your device. Communication is unstable. Registration of thumbs up/thumbs down has failed due to insufficient network connectivity. Registration of thumbs up/thumbs down is not allowed. You try to access from a country which Pandora is not deliverable. • Search from the Bluetooth device again. • Reset the unit. ( 3) • Make sure you have entered the same PIN code to both the unit and Bluetooth device. • Delete pairing information from both the unit and the Bluetooth device, then perform pairing again. ( 14) • Adjust the microphone unit's position. ( 14) • Check the [ECHO CANCEL] setting. ( 17) • Reduce the distance between the unit and the Bluetooth device. • Move the car to a place where you can get a better signal reception. • Use voice calling method in a more quiet environment. • Reduce the distance from the microphone when you speak the name. • Make sure the same voice as the registered voice tag is used. Symptom Remedy Sound is being interrupted or skipped during playback of a Bluetooth audio player. • Reduce the distance between the unit and the Bluetooth audio player. • Turn off, then turn on the unit and try to connect again. • Other Bluetooth devices might be trying to connect to the unit. The connected Bluetooth audio player cannot be controlled. • Check whether the connected Bluetooth audio player supports Audio/Video Remote Control Profile (AVRCP). (Refer to the instructions of your audio player.) • Disconnect and connect the Bluetooth player again. "DEVICE FULL" The number of registered devices has reached its limit. Retry after deleting an unnecessary device. ( 19, DEVICE DELETE) Bluetooth® "N/A VOICE TAG" Make sure the same voice as the registered voice tag is used. "NOT SUPPORT" The connected phone does not support Voice Recognition feature or phonebook transfer. "NO ENTRY" / "NO PAIR" There is no registered device connected/found via Bluetooth. "ERROR" Try the operation again. If "ERROR" appears again, check if the device supports the function you have tried. "NO INFO" / "NO DATA" Bluetooth device cannot get the contact information. "HF ERROR XX" / "BT ERROR" Reset the unit and try the operation again. If this does not solve the problem, consult your nearest service center. 26