Kenwood KMR-M312BT User Manual - Page 25

Symptom, Remedy

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TROUBLESHOOTING ANDROID USB / iPod Symptom "NA DEVICE" "NO MUSIC" "iPod ERROR" • Sound cannot be heard during playback. • Sound output only from the Android device. Cannot playback at [BROWSE MODE]. "NO DEVICE" or "READING" keeps flashing. Playback is intermittent or sound skips. "ANDROID ERROR" / "NA DEVICE" Remedy Connect a supported USB device, and check the connections. Connect a USB device that contains playable audio files. • Reconnect the iPod. • Reset the iPod. • Reconnect the Android device. • If in [HAND MODE], launch any media player application on the Android device and start playback. • If in [HAND MODE], relaunch the current media player application or use another media player application. • Restart the Android device. • If this does not solve the problem, the connected Android device is unable to route the audio signal to unit. ( 21) • Make sure KENWOOD MUSIC PLAY APP is installed on the Android device. ( 8) • Reconnect the Android device and make the appropriate setting in [ANDROID SETUP]. ( 8) • If this does not solve the problem, the connected Android device does not support [BROWSE MODE]. ( 21) • Switch off the developer options on the Android device. • Reconnect the Android device. • If this does not solve the problem, the connected Android device does not support [BROWSE MODE]. ( 21) Turn off the power saving mode on the Android device. • Reconnect the Android device. • Restart the Android device. iHeartRadio Pandora Symptom "ADD ERROR" / "SEARCH ERROR" "CHECK DEVICE" "NO SKIPS" "NO STATIONS" "STATION LIMIT" "CONNECT ERROR" "RATING ERROR" "LICENSE ERROR" iHeartRadio station cannot be selected. "CANNOT CREATE" "CANNOT SAVE" "DISCONNECTED" "NO SKIPS" "NO STATIONS" "NOT CONNECTED" "IHEARTLINK UP" "PLEASE LOGIN" Remedy New station creation is unsuccessful. Check the Pandora application on your device. The skip limit has been reached. No stations are found. The number of registered stations has reached its limit. Retry after deleting unnecessary stations from your device. Communication is unstable. Registration of thumbs up/thumbs down has failed. You try to access from a country which Pandora is not deliverable. If "Explicit Content" in [Account Settings] is checked in the web version of iHeartRADIO, custom stations become unavailable. Custom station name creation is unsuccessful. Addition to the favorite category failed. Check the connection to the device. The skip limit has been reached. Retry later. No stations are found. Link to the application is impossible. Make sure you have installed the latest version of the iHeart Link for KENWOOD application on your device. You haven't log in. Log in again. ENGLISH 23

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ENGLISH
23
Symptom
Remedy
USB / iPod
“NA DEVICE”
Connect a supported USB device, and check the
connections.
“NO MUSIC”
Connect a USB device that contains playable audio files.
“iPod ERROR”
•
Reconnect the iPod.
•
Reset the iPod.
ANDROID
•
Sound cannot be heard
during playback.
•
Sound output only
from the Android
device.
•
Reconnect the Android device.
•
If in [
HAND MODE
], launch any media player
application on the Android device and start playback.
•
If in [
HAND MODE
], relaunch the current media player
application or use another media player application.
•
Restart the Android device.
•
If this does not solve the problem, the connected
Android device is unable to route the audio signal to
unit. (
 
21
)
Cannot playback at
[
BROWSE MODE
].
•
Make sure KENWOOD MUSIC PLAY APP is installed on
the Android device. (
 
8
)
•
Reconnect the Android device and make the appropriate
setting in [
ANDROID SETUP
]. (
 
8
)
•
If this does not solve the problem, the connected
Android device does not support [
BROWSE MODE
].
(
 
21
)
“NO DEVICE” or
“READING” keeps
flashing.
•
Switch off the developer options on the Android device.
•
Reconnect the Android device.
•
If this does not solve the problem, the connected
Android device does not support [
BROWSE MODE
].
(
 
21
)
Playback is intermittent
or sound skips.
Turn off the power saving mode on the Android device.
“ANDROID ERROR” /
“NA DEVICE”
•
Reconnect the Android device.
•
Restart the Android device.
TROUBLESHOOTING
Symptom
Remedy
Pandora
“ADD ERROR” /
“SEARCH ERROR”
New station creation is unsuccessful.
“CHECK DEVICE”
Check the Pandora application on your device.
“NO SKIPS”
The skip limit has been reached.
“NO STATIONS”
No stations are found.
“STATION LIMIT”
The number of registered stations has reached its limit.
Retry after deleting unnecessary stations from your device.
“CONNECT ERROR”
Communication is unstable.
“RATING ERROR”
Registration of thumbs up/thumbs down has failed.
“LICENSE ERROR”
You try to access from a country which Pandora is not
deliverable.
iHeartRadio
iHeartRadio station
cannot be selected.
If “Explicit Content” in [Account Settings] is checked in
the web version of iHeartRADIO, custom stations become
unavailable.
“CANNOT CREATE”
Custom station name creation is unsuccessful.
“CANNOT SAVE”
Addition to the favorite category failed.
“DISCONNECTED”
Check the connection to the device.
“NO SKIPS”
The skip limit has been reached. Retry later.
“NO STATIONS”
No stations are found.
“NOT CONNECTED”
Link to the application is impossible.
“IHEARTLINK UP”
Make sure you have installed the latest version of the
iHeart Link for KENWOOD application on your device.
“PLEASE LOGIN”
You haven’t log in. Log in again.