Kenwood KMR-M312BT User Manual - Page 26

Echo Cancel

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TROUBLESHOOTING SiriusXM® Radio iHeartRadio Symptom "STATION NOT AVAILABLE" "STATION NOT SELECTED" "STREAM ERROR" "THUMB FAILED" "TIMED OUT" "CH LOCKED LOCK CODE?" "CHAN UNSUB" "CH UNAVAIL" "CHECK ANTENNA" "CHECK TUNER" "NO SIGNAL" "SUBSCRIPTION UPDATED - PRESS ENTER TO CONTINUE." "CODE ERROR" "NO CONTENT" "SCAN CANCEL" Remedy Broadcast from the station is over. No station is selected. Broadcast data is interrupted. Registration of Thumbs Up/Down has failed. The request has resulted in time-out. The selected channel is locked. Enter the correct pass code to unlock. ( 13) The selected channel is unsubscribed. Call 1-866-635-2349 in U.S.A. or 1-877-438-9677 in Canada to subscribe. ( 11) The selected channel is unavailable. Visit www.siriusxm.com for more information about the SiriusXM channel lineup. Check the antenna and its connection are in good condition. Make sure the SiriusXM Vehicle Tuner is connected to the unit. Make sure the antenna is mounted outside the vehicle. Your subscription is updated. Press the volume knob to continue. Make sure you have entered the correct pass code. ( 13) There is insufficient content to start TuneScan. TuneScan has been aborted. Bluetooth® Symptom No Bluetooth device is detected. Bluetooth pairing cannot be made. Echo or noise is heard during a phone conversation. Phone sound quality is poor. Voice calling method is not successful. Sound is being interrupted or skipped during playback of a Bluetooth audio player. The connected Bluetooth audio player cannot be controlled. Remedy • Search from the Bluetooth device again. • Reset the unit. ( 3) • Make sure you have entered the same PIN code to both the unit and Bluetooth device. • Delete pairing information from both the unit and the Bluetooth device, then perform pairing again. ( 14) • Adjust the microphone unit's position. ( 14) • Check the [ECHO CANCEL] setting. ( 15) • Reduce the distance between the unit and the Bluetooth device. • Move the car to a place where you can get a better signal reception. • Use voice calling method in a more quiet environment. • Reduce the distance from the microphone when you speak the name. • Make sure the same voice as the registered voice tag is used. • Reduce the distance between the unit and the Bluetooth audio player. • Turn off, then turn on the unit and try to connect again. • Other Bluetooth devices might be trying to connect to the unit. • Check whether the connected Bluetooth audio player supports Audio/Video Remote Control Profile (AVRCP). (Refer to the instructions of your audio player.) • Disconnect and connect the Bluetooth player again. 24

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24
TROUBLESHOOTING
Symptom
Remedy
iHeartRadio
“STATION NOT
AVAILABLE”
Broadcast from the station is over.
“STATION NOT SELECTED”
No station is selected.
“STREAM ERROR”
Broadcast data is interrupted.
“THUMB FAILED”
Registration of Thumbs Up/Down has failed.
“TIMED OUT”
The request has resulted in time-out.
SiriusXM® Radio
“CH LOCKED LOCK CODE?”
The selected channel is locked. Enter the correct pass code
to unlock. (
 
13
)
“CHAN UNSUB”
The selected channel is unsubscribed. Call 1-866-635-2349
in U.S.A. or 1-877-438-9677 in Canada to subscribe.
(
 
11
)
“CH UNAVAIL”
The selected channel is unavailable. Visit
www.siriusxm.com for more information about the
SiriusXM channel lineup.
“CHECK ANTENNA”
Check the antenna and its connection are in good condition.
“CHECK TUNER”
Make sure the SiriusXM Vehicle Tuner is connected to
the unit.
“NO SIGNAL”
Make sure the antenna is mounted outside the vehicle.
“
SUBSCRIPTION UPDATED
– PRESS ENTER TO
CONTINUE.
”
Your subscription is updated. Press the volume knob to
continue.
“CODE ERROR”
Make sure you have entered the correct pass code. (
 
13
)
“NO CONTENT”
There is insufficient content to start TuneScan.
“SCAN CANCEL”
TuneScan has been aborted.
Symptom
Remedy
Bluetooth®
No Bluetooth device is
detected.
•
Search from the Bluetooth device again.
•
Reset the unit. (
 
3
)
Bluetooth pairing cannot
be made.
•
Make sure you have entered the same PIN code to both
the unit and Bluetooth device.
•
Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again. (
 
14
)
Echo or noise is heard
during a phone
conversation.
•
Adjust the microphone unit’s position. (
 
14
)
•
Check the [
ECHO CANCEL
] setting. (
 
15
)
Phone sound quality
is poor.
•
Reduce the distance between the unit and the Bluetooth
device.
•
Move the car to a place where you can get a better
signal reception.
Voice calling method is
not successful.
•
Use voice calling method in a more quiet environment.
•
Reduce the distance from the microphone when you
speak the name.
•
Make sure the same voice as the registered voice tag is
used.
Sound is being
interrupted or skipped
during playback of a
Bluetooth audio player.
•
Reduce the distance between the unit and the Bluetooth
audio player.
•
Turn off, then turn on the unit and try to connect again.
•
Other Bluetooth devices might be trying to connect to
the unit.
The connected Bluetooth
audio player cannot be
controlled.
•
Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
•
Disconnect and connect the Bluetooth player again.