KitchenAid KEBS278SSS Technical Guide - Page 81

Procedure

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FAILURE ERROR (Leftmost (Rightmost 2 Clock 2 Clock Digits) Digits) MESSAGE/DESCRIPTION SUGGESTED CORRECTIVE ACTION PROCEDURE E1 COOK OVEN OVER TEMPERATURE F6 E2 CLEAN OVEN OVER TEMPERATURE PROCEDURE: Before proceeding, press OFF, OFF, START to enter the Diagnostic mode and verify the error codes. A. If oven is off, turn oven on and inspect all of the elements, convect ring, bake and broil. Visually inspect all elements to ensure they are not operating. B. Unplug oven or disconnect power. Wait 10 seconds. C. Plug in oven or reconnect power. D. Enter into Diagnostics by pressing OFF, OFF, START. E. Press the BAKE key to cycle the bake relay on and off as long as Diagnostic mode is within the first 120 seconds of power up. F. If the bake relay does not cycle, proceed to step G. G. Unplug oven or disconnect power for 30 seconds. H. Plug in oven or reconnect power. I. Enter into Diagnostics by pressing OFF, OFF, START. Press the BAKE key to cycle relay on and off. If the bake relay does not cycle on and off, go to step P. If the element does not cycle with the relay, go to step N. If the element does cycle on and off, go to step J. J. Press the BROIL key, while in Diagnostic mode, to cycle the broil relays. Press BROIL key one time for outer broil element. Ensure outer broil relay energizes by inspecting the outer broil element. Press BROIL key again for inner broil element. Ensure inner broil relay energizes by inspecting the inner broil element. If broil relay does not turn on and off, go to step P. If the element does not cycle with the relay, go to step N. If the element does cycle on and off, go to step K. K. Press the CONVECT key, while in Diagnostic mode, to cycle the convect relay on and off. L. If the convect relay does not turn on and off, go to step P. M. If the element does not cycle with the relay, go to step N. N. Unplug oven or disconnect power. O. Check integrity of all harness wires and connections between the appliance manager and the electrical elements. Ensure all wiring and connections between the appliance manager and elements, and the appliance manager and user interface are intact and properly seated and that no wires are shorted or damaged. If the wiring connections are intact, go to step Q. If the wiring connections are damaged, go to step S. P. Unplug oven or disconnect power. Q. Replace the appliance manager. Go to step R. R. Replace user interface board. Go to step S. S. Replace the harness. T. Replace all parts and panels before operating. U. Plug in oven or reconnect power. V. Verify operation is normal. Press OFF, OFF, START to reenter the Diagnostic mode and complete checks. F6 E3 MINI OVEN/WARM DRAWER OVER TEMPERATURE PROCEDURE: Oven is not equipped with this feature. If error occurs, before proceeding press OFF, OFF, START to enter into Diagnostic mode and verify the error codes, then replace user interface with correct control associated with this product. FAILURE ERROR (Leftmost (Rightmost 2 Clock 2 Clock Digits) Digits) MESSAGE/DESCRIPTION SUGGESTED CORRECTIVE ACTION PROCEDURE F6 E4 USER INTERFACE/APPLIANCE MANAGER MISMATCH PROCEDURE: Before proceeding, press OFF, OFF, START to enter the Diagnostic mode and verify the error codes. A. Unplug oven or disconnect power. Wait for 10 seconds. B. Plug in oven or reconnect power. C. Enter into Diagnostic mode by pressing OFF, OFF, START. D. Press BAKE. Ensure bake relay energizes by inspecting bake element active. E. Press BROIL one time for outer broil element. Ensure outer broil relay energizes by inspecting the outer broil element. F. Press BROIL again for inner broil element. Ensure inner broil relay energizes by inspecting the inner broil element. G. Press SELF CLEAN to drive door latch to lock door. Press again to reset the door latch to normal state. H. Press COOK to activate the low speed cooling fan. Press again for high speed. I. If all functions are working, the PB and UI are properly working. J. Exit Diagnostics by pressing OFF. K. Press BAKE and ensure that bake relay energizes and the control enters the bake preheat. Wait up to 60 seconds to ensure error has been resolved. If error returns, proceed to step L. L. Unplug oven or disconnect power. M. Remove covers for access to oven controls. N. Replace the appliance manager. Ensure all connections are properly seated. Go to step O. O. Replace all parts and panels before operating. P. Plug in oven or reconnect power. Q. Press BAKE and ensure the bake relay energizes and the control enters into bake/preheat. Wait up to 60 seconds to ensure error has been resolved. If error does not return, replace all covers. If error returns, go to step R. R. Replace the user interface. Ensure all connections are properly seated. Go to step S. S. Replace all parts and panels before operating. T. Plug in oven or reconnect power. U. Press BAKE and ensure the bake relay energizes and the control enters into bake/preheat. Wait up to 60 seconds to ensure error has been resolved. If error does not return replace all covers. F6 E5 NO CAVITY SIZE COMMAND PROCEDURE: Control should immediately power up in cavity size select mode. Using key #6 (down) and key #3 (up) scroll through to locate the corresponding cavity size. Once located, press the start key to accept the proper cavity size for the oven being programmed. Control should reinitialize to cavity size selected. If error returns at least 60 seconds after cavity size has been set, go to step A. A. Unplug oven or disconnect power. Wait 10 seconds. B. Plug in oven or reconnect power. C. Enter into Diagnostic mode by pressing OFF, OFF, START. Press #6 (down) once main diagnostics screen appears. Screen should identify cavity size for oven being programmed. If this is incorrectly shown, press CLOCK to edit current programmed size. Press #6 (down) to locate the proper cavity size. Once located, press START to accept the new cavity size. Control will reset and initialize the new cavity size programmed. Wait for 60 seconds to ensure error has been corrected. If error is corrected, replace all parts and panels before operating. If error returns, proceed to step D. D. Unplug oven or disconnect power. E. Replace user interface oven control ensuring all connections are properly seated and go to step F. F. Replace all parts and panels before operating. G. Plug in oven or reconnect power. H. Control may power up in cavity size select mode. Set cavity size as outlined in step C by locating proper cavity size and pressing START once located. I. Wait for at least 60 seconds to ensure error has been corrected. 6-5

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6-5
FAILURE
(Leftmost
2 Clock
Digits)
ERROR
(Rightmost
2 Clock
Digits)
MESSAGE/DESCRIPTION
SUGGESTED CORRECTIVE ACTION PROCEDURE
F6
E1
E2
COOK OVEN OVER TEMPERATURE
CLEAN OVEN OVER TEMPERATURE
PROCEDURE:
Before proceeding, press OFF, OFF, START to enter
the Diagnostic mode and verify the error codes.
A.
If oven is off, turn oven on and inspect all of the elements, convect ring, bake
and broil. Visually inspect all elements to ensure they are not operating.
B.
Unplug oven or disconnect power. Wait 10 seconds.
C.
Plug in oven or reconnect power.
D
. Enter into Diagnostics by pressing OFF, OFF, START.
E
. Press the BAKE key to cycle the bake relay on and off as long as Diagnostic
mode is within the first 120 seconds of power up.
F.
If the bake relay does not cycle, proceed to step G.
G.
Unplug oven or disconnect power for 30 seconds.
H.
Plug in oven or reconnect power.
I.
Enter into Diagnostics by pressing OFF, OFF, START. Press the BAKE key
to cycle relay on and off.
If the bake relay does not cycle on and off, go to step P.
If the element does not cycle with the relay, go to step N.
If the element does cycle on and off, go to step J.
J
. Press the BROIL key, while in Diagnostic mode, to cycle the broil relays. Press
BROIL key one time for outer broil element. Ensure outer broil relay energizes by
inspecting the outer broil element. Press BROIL key again for inner broil element.
Ensure inner broil relay energizes by inspecting the inner broil element.
If broil relay does not turn on and off, go to step P.
If the element does not cycle with the relay, go to step N.
If the element does cycle on and off, go to step K.
K.
Press the CONVECT key, while in Diagnostic mode, to cycle the convect relay
on and off.
L.
If the convect relay does not turn on and off, go to step P.
M.
If the element does not cycle with the relay, go to step N.
N.
Unplug oven or disconnect power.
O.
Check integrity of all harness wires and connections between the appliance
manager and the electrical elements. Ensure all wiring and connections between
the appliance manager and elements, and the appliance manager and user
interface are intact and properly seated and that no wires are shorted or
damaged.
If the wiring connections are intact, go to step Q.
If the wiring connections are damaged, go to step S.
P.
Unplug oven or disconnect power.
Q.
Replace the appliance manager. Go to step R.
R
. Replace user interface board. Go to step S.
S.
Replace the harness.
T.
Replace all parts and panels before operating.
U.
Plug in oven or reconnect power.
V.
Verify operation is normal. Press OFF, OFF, START to reenter the Diagnostic
mode and complete checks.
F6
E3
MINI OVEN/WARM DRAWER OVER TEMPERATURE
PROCEDURE:
Oven is not equipped with this feature. If error occurs, before
proceeding press OFF, OFF, START to enter into Diagnostic mode and verify the
error codes, then replace user interface with correct control associated with this
product.
FAILURE
(Leftmost
2 Clock
Digits)
ERROR
(Rightmost
2 Clock
Digits)
MESSAGE/DESCRIPTION
SUGGESTED CORRECTIVE ACTION PROCEDURE
F6
E4
USER INTERFACE/APPLIANCE MANAGER MISMATCH
PROCEDURE:
Before proceeding, press OFF, OFF, START to enter
the Diagnostic mode and verify the error codes.
A.
Unplug oven or disconnect power. Wait for 10 seconds.
B.
Plug in oven or reconnect power.
C.
Enter into Diagnostic mode by pressing OFF, OFF, START.
D.
Press BAKE. Ensure bake relay energizes by inspecting bake element active.
E.
Press BROIL one time for outer broil element. Ensure outer broil relay energizes
by inspecting the outer broil element.
F.
Press BROIL again for inner broil element. Ensure inner broil relay energizes by
inspecting the inner broil element.
G.
Press SELF CLEAN to drive door latch to lock door. Press again to reset
the door latch to normal state.
H
. Press COOK to activate the low speed cooling fan. Press again for high speed.
I.
If all functions are working, the PB and UI are properly working.
J.
Exit Diagnostics by pressing OFF.
K
. Press BAKE and ensure that bake relay energizes and the control enters the
bake preheat. Wait up to 60 seconds to ensure error has been resolved. If error
returns, proceed to step L.
L.
Unplug oven or disconnect power.
M.
Remove covers for access to oven controls.
N.
Replace the appliance manager. Ensure all connections are properly seated.
Go to step O.
O.
Replace all parts and panels before operating.
P.
Plug in oven or reconnect power.
Q.
Press BAKE and ensure the bake relay energizes and the control enters into
bake/preheat. Wait up to 60 seconds to ensure error has been resolved. If error
does not return, replace all covers. If error returns, go to step R.
R.
Replace the user interface. Ensure all connections are properly seated. Go to
step S.
S.
Replace all parts and panels before operating.
T.
Plug in oven or reconnect power.
U.
Press BAKE and ensure the bake relay energizes and the control enters into
bake/preheat. Wait up to 60 seconds to ensure error has been resolved. If error
does not return replace all covers.
F6
E5
NO CAVITY SIZE COMMAND
PROCEDURE:
Control should immediately power up in cavity size select mode.
Using key #6 (down) and key #3 (up) scroll through to locate the corresponding
cavity size. Once located, press the start key to accept the proper cavity size for the
oven being programmed. Control should reinitialize to cavity size selected. If error
returns at least 60 seconds after cavity size has been set, go to step A.
A.
Unplug oven or disconnect power. Wait 10 seconds.
B.
Plug in oven or reconnect power.
C.
Enter into Diagnostic mode by pressing OFF, OFF, START. Press #6
(down) once main diagnostics screen appears. Screen should identify cavity size
for oven being programmed. If this is incorrectly shown, press CLOCK to edit
current programmed size. Press #6 (down) to locate the proper cavity size. Once
located, press START to accept the new cavity size. Control will reset and
initialize the new cavity size programmed. Wait for 60 seconds to ensure error
has been corrected.
If error is corrected, replace all parts and panels before operating.
If error returns, proceed to step D.
D.
Unplug oven or disconnect power.
E.
Replace user interface oven control ensuring all connections are properly
seated and go to step F.
F.
Replace all parts and panels before operating.
G.
Plug in oven or reconnect power.
H.
Control may power up in cavity size select mode. Set cavity size as outlined in
step C by locating proper cavity size and pressing START once located.
I.
Wait for at least 60 seconds to ensure error has been corrected.