KitchenAid KOSE500ESS Use & Care Guide - Page 18

Oven cooking results not what expected ■ Is the proper temperature set? Double-check the recipe in a reliable cookbook. ■ Is the proper oven temperature calibration set? See "Oven Temperature Control" section. ■ Was the oven preheated? See "Baking and Roasting" section. ■ Is the proper bakeware being used? See "Bakeware" section. ■ Are the racks positioned properly? See "Rack and Bakeware Positions" section. ■ Is there proper air circulation around bakeware? See "Rack and Bakeware Positions" section. ■ Is the batter evenly distributed in the pan? Check that batter is level in the pan. ■ Is the proper length of time being used? Adjust cooking time. ■ Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times. ■ Are baked items too brown on the bottom? Move rack to higher position in the oven. ■ Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust and/or reduce baking temperature. Uneven browning of baked items ■ See "Rack and Bakeware Positions" section. ■ Center the baking pan(s) on the rack and allow a minimum of 2" (5 cm) of clearance around all sides of the pan(s). ■ Allow a minimum of 2" (5 cm) of clearance between the oven door and the front edge of baking pans. ASSISTANCE OR SERVICE If you need service Please refer to the warranty page in this manual. If you need replacement parts If you need to order replacement parts, we recommend that you use only factory specified parts. These factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance. To locate factory specified parts in your area, call us or your nearest KitchenAid designated service center. In the U.S.A. Call the KitchenAid Customer eXperience Center toll free: 1-800-422-1230 or visit our website at www.kitchenaid.com. Our Consultants Provide Assistance With: ■ Scheduling of service. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States. ■ Features and specifications on our full line of appliances. ■ Referrals to local dealers. ■ Installation information. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. ■ Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.). For Further Assistance If you need further assistance, you can write to KitchenAid with any questions or concerns at: KitchenAid Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Please include a daytime phone number in your correspondence. In Canada Call the Whirlpool Canada LP Customer eXperience Centre toll free: 1-800-807-6777 or visit our website at www.kitchenaid.ca. Our Consultants Provide Assistance With: ■ Scheduling of service. KitchenAid appliances designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada. ■ Features and specifications on our full line of appliances. ■ Referrals to local dealers. ■ Use and maintenance procedures. ■ Accessory and repair parts sales. For Further Assistance If you need further assistance, you can write to Whirlpool Canada LP with any questions or concerns at: Customer eXperience Centre Whirlpool Canada LP 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. 18