KitchenAid KPES100PM User Guide - Page 26

TROUBLESHOOTING • If the power on indicator remains off and the boilers fail to heat when the On/Off Power Switch is pressed: Check to see if the espresso machine is plugged in; if it is, unplug the espresso machine, plug it back in, and press the On/Off Power Switch again. If the espresso machine still does not operate, check the fuse or circuit breaker on the electrical circuit the espresso machine is connected to and make certain the circuit is closed. • If coffee does not flow from the portafilter, the... - water reservoir may be empty, or the brewing boiler may not be filled - reservoir siphon hose may be kinked or improperly placed - shower screen may require cleaning - espresso machine may need to be descaled - coffee may be too finely ground - coffee may be too firmly tamped • If water leaks from the portafilter... - the portafilter may not be properly attached to the brew head - coffee grinds may be clinging to rim of portafilter or brew head gasket - the brew head gasket may be dirty or worn • If little steam or froth is being produced, the... - frothing boiler may not be at operating temperature - Steam Dial may not be completely open - frothing nozzle may be need to be cleaned - water reservoir may be empty, or the frothing boiler may not be filled If the problem cannot be fixed with the steps above, see the KitchenAid Warranty and Service section on page 37.* *DO NOT return the Espresso Machine to the retailer - they do not provide service. • If the water pump is noisy, the... - water reservoir may be empty - reservoir siphon hoses may be kinked or improperly placed - boilers may not be filled 26