KitchenAid KPES100PM User Guide - Page 39

WARRANTY AND SERVICE INFORMATION ESPRESSO MACHINE WARRANTY FOR PUERTO RICO A limited two year warranty extends to the purchaser and any succeeding owner for PRO LINE™ Series Espresso Machines operated in Puerto Rico. During the warranty period, all service must be handled by an Authorized KitchenAid Service Center. Please bring the Espresso Machine, or ship it prepaid and insured, to the nearest Authorized Service Center. Call toll-free 1-800-541-6390 Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m. to learn the location of a Service Center near you. Your repaired Espresso Machine will be returned to you prepaid and insured. ARRANGING FOR HASSLE-FREE REPLACEMENT IF YOU RESIDE IN THE 50 UNITED STATES and your KitchenAid® PRO LINE™ Series Espresso Machine should fail within two years of ownership, simply call our toll-free Customer Satisfaction Center at 1-800-541-6390 Monday through Friday, 8 a.m. to 8 p.m. (Eastern Time), or Saturday, 10 a.m. to 5 p.m. Give the consultant your complete shipping address. (No P.O. Box Numbers, please.) KitchenAid will arrange to deliver an identical or comparable replacement to your door free of charge and arrange to have your "failed" Espresso Machine returned to us. Your replacement unit will also be covered by our two year full warranty. When you receive your replacement PRO LINE™ Series Espresso Machine, use the carton and packing materials to pack-up your "failed" Espresso Machine. In the carton, include your name and address on a sheet of paper along with a copy of the proof of purchase (register receipt, credit card charge slip, etc.). 39