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Kodak 3520D User Guide - Page 22

Installing the Diagnostic Software, Registering Your Scanner - user guide

UPC - 041771185824

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Installing the Diagnostic Software The Diagnostic Software is an easy-to-use tool for setting up, testing, updating, and troubleshooting your scanner. Installing the Diagnostic Software is strongly recommended. It is an easy, standard Windows setup procedure that takes only a few minutes. NOTE: Software screens and functions described in this User's Guide apply to the Kodak-supplied Diagnostic Software. Integratorsupplied software will be different. To install the Diagnostic Software and select the TWAIN or ISIS driver, see your scanner's Installation CD. For fastest installation of the Diagnostic Software, accept the default selections on each setup screen by clicking on Next or I Agree. Registering Your Scanner IMPORTANT: The TWAIN-compatible and ISIS-compatible device drivers are loaded from within the Diagnostic Software. If you are installing the Diagnostic Software in Windows 95, Microsoft Internet Explorer v4.0 or greater must be installed on the computer. After completing the installation, refer to "Testing the System" in Chapter 6, Diagnostics. Open the Diagnostic Software to run both tests. NOTE: For more information about the Diagnostic Software, refer to Chapter 6, Diagnostics. It is very important that you register your scanner so Kodak can provide you with the best possible service and support that helps maintain your continuous scanning. Registering your scanner will help us provide you with firmware and hardware updates as they become available. You can register online at www.kodak.com/go/docimaging. Or see the form packed with your scanner and register by fax, mail, or phone. 2-6 A-61159 May 2002

Section	Page
Contents	2
1 General Information	6
Introduction	6
Site Specifications	6
Safety Information	7
Warning Labels	7
Environmental information	8
Safety and Regulatory Agency Approvals	8
Electromagnetic Compliance Statements	9
For the United States	9
For Japan	9
For Taiwan	9
General Features	10
Image Quality Features	11
Bitonal Scanners	11
Color Scanners	11
Paper Transport Features	11
Standard Configurations	12
Maintenance/Troubleshooting Features	12
Paper Transport Speed/Capacity (Throughput)	13
Scanner 3500	13
Scanner 3510	13
Scanner 3520	13
Color Scanner 3590C	13
Color Scanner 4500	13
Preparing Documents for Scanning	14
Acceptable Document Materials	14
Recommended Paper Types	14
Acceptable Document Sizes	15
Acceptable Document Thickness	15
Paper Inks for Scanned Documents	15
Acceptable Paper Correction Fluids for Scanned Documents	15
Maximum Document Batch Height for Automatic Feeding	15
Scanner Components	16
External	16
Internal	16
Rear	16
2 Installing the Scanner	17
Unpacking the Scanner	17
SCSI Connection	18
Power Setup	20
Attaching the Output Tray	20
Lowering the Deflector	21
Installing the Diagnostic Software	22
Registering Your Scanner	22
3 Document Printer	23
Overview	23
Dynamic Print Field Options	24
Printer Specifications	26
Setting Up the Document Printer	26
Opening the Printer Access Door	28
Purging an Ink Cartridge	29
Installing an Ink Cartridge	30
Setting the Printer Position	32
Document Printing Problems	33
Document Printer Maintenance	33
Expected Life of Document Printer Components	33
Replacing an Ink Cartridge	33
Replacing the Ink Blotter Strips	34
Replacing the Ink Cartridge Carrier	37
4 Using the Scanner	39
Powering Up/Down the Scanner	39
Starting and Stopping Scanning	39
Pausing and Resuming Scanning	40
Automatic Feeding	40
Continuous Feeding	41
Scanning Same-Size Documents	41
Enabling Same-Size Document Scanning	41
Disabling Same-Size Document Scanning	42
Manual Feeding	42
Damaged Documents	42
Business Cards	43
Switching Scan Modes (Color Scanner 3590C only)	44
The Patch Document	44
Patch Document Specifications	45
Patch Code Specifications	45
Enabling Patch Detection	46
Disabling Patch Detection	47
Multifeed Detection	48
Enabling Multifeed Detection for the Scanner 3500	48
Disabling Multifeed Detection for the Scanner 3500	49
Enabling Multifeed Detection for Scanners 3510 and 3520 and Color Scanners 3590C and 4500	50
Disabling Multifeed Detection for Scanners 3510 and 3520 and Color Scanners 3590C and 4500	53
Calibrating the Scanner	55
Color Adjustment	56
5 Maintenance	57
Expected Life of Customer-Relplaceable Wear Parts	57
Lowering the Pod	58
Closing the Pod	59
Feed Module	60
Cleaning the Feed Module	60
Replacing the Feed Module Roller Tires	61
Separator Rollers	64
Cleaning the Separator Roller	64
Replacing the Separator Roller Tires	65
Drive Rollers	67
Cleaning the Drive Rollers	67
Imaging Guides	69
Cleaning the Imaging Guides	69
Replacing the Imaging Guides	71
Paper Path and Sensors	73
Cleaning the Paper Path	73
Cleaning the Sensors	75
Cleaning the Transport Baffles	76
Lamps	77
Replacing Lamps	77
6 Diagnostics	80
Introduction	80
Testing the System	81
Performing a Self-Test	81
Testing the Scan System	82
Downloading the Date and Time	83
Calibrating the Scanner	84
Downloading Firmware	86
Error Log	87
Service Log	88
Selecting a Driver	89
7 Troubleshooting	90
Indicator Lights	90
Clearing Document Jams	91
Color Image Quality	92
Error Log	93
Testing the System	93
Service Information	93
Moving the Scanner	94
Problem Solving	97
Appendix A Specifications	101
Appendix B Supplies	103