Kodak CX6445 User's Guide - Page 98

Camera/Computer Communications

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Chapter 10 Camera/Computer Communications Problem Cause Solution The computer There is a problem with See this file on the EasyShare cannot the configuration of the software CD: USB.html Or visit: communicate USB port on the www.kodak.com/go/ with the computer. camerasupport camera. Camera power is off. Turn on the camera (page 5). (For communication Battery is not charged. Recharge the battery (page 76). problems with Some Advanced Power See the Power Management section a camera dock Management utilities on of the laptop user's guide to disable 6000, see laptops turn off ports to this feature. page 79.) save battery life. USB cable is not Connect cable to camera and securely connected. computer port (page 69). Software is not installed. Install the software (page 66). Software is installed incorrectly. Disconnect the USB cable. Close all open applications. Uninstall, then re-install the software (page 66). To uninstall, go to Start/Settings/ Control Panel/Add/Remove Programs. Too many applications Disconnect camera from the are running on the computer. Close all software computer. applications, reconnect camera. The Battery Monitor or Close that software before starting similar software runs the Kodak software. constantly. 86

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86
Chapter 10
Camera/Computer Communications
Problem
Cause
Solution
The computer
cannot
communicate
with the
camera.
(For
communication
problems with
a camera dock
6000, see
page 79
.)
There is a problem with
the configuration of the
USB port on the
computer.
See this file on the EasyShare
software CD: USB.html Or visit:
www.kodak.com/go/
camerasupport
Camera power is off.
Turn on the camera (
page 5
).
Battery is not charged.
Recharge the battery (
page 76
).
Some Advanced Power
Management utilities on
laptops turn off ports to
save battery life.
See the Power Management section
of the laptop user’s guide to disable
this feature.
USB cable is not
securely connected.
Connect cable to camera and
computer port (
page 69
).
Software is not installed.
Install the software
(
page 66
).
Software is installed
incorrectly.
Disconnect the USB cable. Close all
open applications. Uninstall, then
re-install the software (
page 66
).
To uninstall, go to Start/Settings/
Control Panel/Add/Remove
Programs.
Too many applications
are running on the
computer.
Disconnect camera from the
computer. Close all software
applications, reconnect camera.
The Battery Monitor or
similar software runs
constantly.
Close that software before starting
the Kodak software.