Kodak DVC325 User Manual - Page 25

Troubleshooting, and Maintenance - drivers for

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Troubleshooting and Maintenance Troubleshooting Troubleshooting If you are having problems with your KODAK DVC325 Digital Video Camera, or are having trouble viewing images from your DVC325, refer to the following table for possible solutions. Problem Cause The camera is not No power is coming to capturing any the USB port. images. The camera is not fully plugged into the USB port. The computer does not detect the camera. The wrong USB driver software is installed on your computer. The USB port is not enabled. Solution Refer to the manual for your specific computer. Run the System Setup for the computer immediately after a restart and verify that the USB port is enabled. If you are uncertain how to do this, please contact the computer manufacturer. • Unplug the camera and then plug it in again. or • Reboot the computer with the camera plugged in. • Unplug the camera and plug it in again. or • Reboot the computer with the camera plugged in. Contact the manufacturer of the computer to obtain the proper or the updated USB driver software. Refer to the manual for your specific computer. Run the System Setup for the computer immediately after a restart and verify that the USB port is enabled. If you are uncertain how to do this, please contact the computer manufacturer. 21

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21
Troubleshooting
Troubleshooting
and Maintenance
Troubleshooting
If you are having problems with your KODAK DVC325 Digital Video Camera,
or are having trouble viewing images from your DVC325, refer to the following
table for possible solutions.
Problem
Cause
Solution
The camera is not
capturing any
images.
No power is coming to
the USB port.
Refer to the manual for your specific
computer. Run the System Setup for
the computer immediately after a
restart and verify that the USB port is
enabled. If you are uncertain how to
do this, please contact the computer
manufacturer.
The camera is not fully
plugged into the USB
port.
•
Unplug the camera and then plug it
in again.
or
•
Reboot the computer with the
camera plugged in.
The computer does not
detect the camera.
•
Unplug the camera and plug it in
again.
or
•
Reboot the computer with the
camera plugged in.
The wrong USB driver
software is installed on
your computer.
Contact the manufacturer of the
computer to obtain the proper or the
updated USB driver software.
The USB port is not
enabled.
Refer to the manual for your specific
computer. Run the System Setup for
the computer immediately after a
restart and verify that the USB port is
enabled. If you are uncertain how to
do this, please contact the computer
manufacturer.