Kodak DVC325 User Manual - Page 26

Problem, Cause, Solution, System, Device Manager, Properties

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Problem Cause Solution The camera is not The USB port may be in 1 Double-click the System icon in capturing any conflict with other the control panel. images. (continued). interfaces. For example, the port may have an 2 Click the Device Manager tab interrupt level conflict and verify that "Universal Serial with a sound, network, or Bus Controller" is listed. graphics card. 3 If the Universal Serial Bus Controller is not listed, the USB port is not enabled. Run the System Setup for the computer immediately after a restart and verify that the USB port is enabled. If you are uncertain how to do this, please contact the computer manufacturer. Still pictures are blurry. "Unable to connect camera" message appears. The subject is moving too fast for the shutter speed, the camera is being moved while taking the picture, or the manual focus is set incorrectly. 4 If the Universal Serial Bus Controller is listed with a !, there is a problem with the USB port. Select Properties to see what the problem is and then contact the computer vendor. • Unplug the camera and then plug it in again. or • Reboot the computer with the camera connected. or • Use the computer's Add/Remove Program option to remove the DVC325 software and then re-install the DVC325 software. • Rotate the focus wheel on the camera until the image is sharp. or • If you are in low light, place the camera in its base and on a stable surface. Take pictures by using the mouse and the software application instead of pressing the shutter button on the camera. Make certain the subject is not moving rapidly. 22

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22
Problem
Cause
Solution
The camera is not
capturing any
images.
(continued).
The USB port may be in
conflict with other
interfaces. For example,
the port may have an
interrupt level conflict
with a sound, network, or
graphics card.
1
Double-click the
System
icon in
the control panel.
2
Click the
Device Manager
tab
and verify that “Universal Serial
Bus Controller” is listed.
3
If the Universal Serial Bus
Controller is not listed, the USB
port is not enabled. Run the
System Setup for the computer
immediately after a restart and
verify that the USB port is
enabled. If you are uncertain how
to do this, please contact the
computer manufacturer.
4
If the Universal Serial Bus
Controller is listed with a
!
, there
is a problem with the USB port.
Select
Properties
to see what the
problem is and then contact the
computer vendor.
“Unable to connect
camera” message
appears.
•
Unplug the camera and then plug it
in again.
or
•
Reboot the computer with the
camera connected.
or
•
Use the computer’s Add/Remove
Program option to remove the
DVC325 software and then
re-install the DVC325 software.
Still pictures are
blurry.
The subject is moving
too fast for the shutter
speed, the camera is
being moved while
taking the picture, or the
manual focus is set
incorrectly.
•
Rotate the focus wheel on the
camera until the image is sharp.
or
•
If you are in low light, place the
camera in its base and on a stable
surface. Take pictures by using the
mouse and the software application
instead of pressing the shutter button
on the camera. Make certain the
subject is not moving rapidly.