Kodak Kodak Theatre Extended User Guide - Page 74

Troubleshooting and support Status Solution Your HD player appears Restart the HD player by unplugging it, then plugging it back in. to be frozen or has crashed; nothing is working on your HDTV screen. HD player will not connect to your network, or you keep losing the connection. ■ Make sure your router and computer are turned on. ■ Verify that the HD player is firmly connected on both ends of your wired connection. ■ Select Home > Settings > Network to check the signal strength of your wireless access point. You may need to relocate/reposition your router or connect the router to your computer with a shielded Ethernet cable. ■ Make sure you are within the operating range of the network. Move the router into the same room as the HD player. ■ Verify that the information in Settings > Network on the HD player are correct. ■ Your access point may not be broadcasting its SSID (network name). Check the router settings on your computer, and try entering your network name manually. ■ If security is enabled on your network, make sure you entered the correct security code. ■ Use the Advanced Setup in Settings > Network > Connection > Configure Connection settings to try assigning a static IP address to your HD player. Check your router settings on your computer and find the available range of IP addresses. (This may be found with the DHCP information.) 74 www.kodak.com/go/easysharecenter