Kodak V570 User Manual - Page 53

Picture quality problems

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Troubleshooting Computer/connectivity problems Status Computer does not communicate with the camera Pictures do not transfer to computer Slide Show does not run on an external video device Solution ■ Insert a charged battery (page 1). ■ Turn on the camera. ■ Make sure the USB cable model U-8 is connected to the camera and the computer (page 13). (If using an EasyShare dock, check all cable connections. Make sure the camera is seated on the dock.) ■ Make sure the EasyShare software is installed (page 12). ■ Click the Help button in the EasyShare software. ■ Adjust the camera Video Out setting (NTSC or PAL). ■ Make sure the external device settings are correct. (See the device's user's guide). Picture quality problems Status Picture is not clear Solution ■ To automatically set exposure and focus, press the Shutter button halfway. When the AF/AE indicator turns green, press the Shutter button completely down to take the picture. ■ Clean the lens (page 59). ■ Make sure the camera is not in Close-Up/Macro mode if you are more than 21 in. (0.7 m) from your subject. ■ Place the camera on a flat, steady surface or use a tripod (especially in high-zoom settings or in low light). www.kodak.com/go/support 47

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Troubleshooting
www.kodak.com/go/support
47
Computer/connectivity problems
Picture quality problems
Status
Solution
Computer does not
communicate with
the camera
■
Insert a charged battery (
page 1
).
■
Turn on the camera.
■
Make sure the USB cable model U-8 is connected to the camera
and the computer (
page 13
). (If using an EasyShare dock, check
all cable connections. Make sure the camera is seated on the
dock.)
■
Make sure the EasyShare software is installed (
page 12
).
Pictures do not
transfer to computer
■
Click the Help button in the EasyShare software.
Slide Show does not
run on an external
video device
■
Adjust the camera Video Out setting (NTSC or PAL).
■
Make sure the external device settings are correct. (See the
device’s user’s guide).
Status
Solution
Picture is not clear
■
To automatically set exposure and focus, press the Shutter button
halfway
. When the AF/AE indicator turns green, press the Shutter
button
completely down
to take the picture.
■
Clean the lens (
page 59
).
■
Make sure the camera is not in Close-Up/Macro mode if you are
more than 21 in. (0.7 m) from your subject.
■
Place the camera on a flat, steady surface or use a tripod (especially
in high-zoom settings or in low light).