[Maintenance/Troubleshooting]
Contents-1
Table of contents
1
Cleaning this Machine
1.1
Before getting started
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1-2
1.2
Cleaning
...........................................................................................................................................
1-4
1.2.1
Cleaning the outside of this machine
..................................................................................................
1-4
Control Panel
......................................................................................................................................
1-4
Exhaust Air Duct
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1-4
Outer Covers
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1-4
1.2.2
Cleaning the Paper Feed Rollers
........................................................................................................
1-5
Cleaning the Paper Feed Rollers of the Manual Feed Tray
................................................................
1-5
Cleaning the Paper Feed Rollers of Tray 1/2
......................................................................................
1-6
Cleaning the Transport Roller of Tray 2
..............................................................................................
1-6
1.2.3
Cleaning the Laser Lenses
..................................................................................................................
1-7
2
Checking and Replacing Consumables
2.1
Checking the status of consumables
............................................................................................
2-2
Consumables replacement messages
................................................................................................
2-2
2.2
Replacing consumables
.................................................................................................................
2-3
2.2.1
Replacing a Toner Cartridge
...............................................................................................................
2-3
Handling a Toner Cartridge
.................................................................................................................
2-3
Storing Toner Cartridges
.....................................................................................................................
2-3
Replacement procedure
.....................................................................................................................
2-4
2.2.2
Replacing an Imaging Unit
..................................................................................................................
2-8
2.2.3
Replacing a Waste Toner Bottle
.......................................................................................................
2-13
2.2.4
Replacing the Transfer Roller
............................................................................................................
2-15
2.2.5
Replacing the Transfer Belt Unit
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2-17
2.2.6
Replacing a Fuser Unit
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2-22
3
Clearing a Paper Jam
3.1
To prevent a paper jam
..................................................................................................................
3-2
3.2
When a paper jam has occurred
...................................................................................................
3-3
3.2.1
Paper jam message screen
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3-3
3.2.2
Clearing a paper jam in the Manual Feed Tray or Transfer Roller
......................................................
3-3
Clear procedure
..................................................................................................................................
3-4
3.2.3
Clearing a paper jam in Tray 1
............................................................................................................
3-5
Clear procedure
..................................................................................................................................
3-5
3.2.4
Clearing a paper jam in Tray 2
............................................................................................................
3-7
3.2.5
Clearing a paper jam in the Duplex Option
.........................................................................................
3-8
3.2.6
Clearing a paper jam in the Fuser Unit
...............................................................................................
3-9
Clear procedure
..................................................................................................................................
3-9
3.3
Troubleshooting for paper jam
....................................................................................................
3-13
4
Troubleshooting
4.1
The power is not turned on
............................................................................................................
4-2
4.2
When the Message Window is not displayed
...............................................................................
4-2
4.3
Cannot print
.....................................................................................................................................
4-3
4.3.1
Cannot print
........................................................................................................................................
4-3
4.3.2
Problems on print quality
....................................................................................................................
4-5
4.3.3
When the bit count does not match between the server and the client
.............................................
4-6
4.4
Major messages and actions
.........................................................................................................
4-8
Warning messages
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4-8