Konica Minolta bizhub C3100P bizhub C3100P Maintenance/Troubleshooting User Gu - Page 52
Troubleshooting for paper jam, ing Paper in [User's Guide:
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3.3 Troubleshooting for paper jam 3 3.3 Troubleshooting for paper jam Symptom Multiple sheets are fed out as a stack of paper. A paper jam message persists. A paper jam has occurred during 2-sided printing. Cause Sheet edges are not aligned. Paper is damp. This machine must be reset. A jammed paper or slip of paper remains inside this machine. Invalid paper (paper of an invalid size, thickness, or type) is used. A paper jam has not yet cleared. Action Remove sheets, align their edges, then load them into a tray again. Remove the damp paper, then replace it with new dry paper. Open and close the Right Door of this machine to reset. Recheck the paper path, then check that all paper jams are cleared. Use our recommended paper. For information on the available paper, refer to Chapter 5 "Loading Paper" in [User's Guide: Introduction]. 2-sided printing is available for plain paper (recycled paper) of 15-15/16 to 23-15/16 lb (60 to 90 g/m2) or thick paper of 24-3/16 to 55-7/8 lb (91 to 210 g/m2). Specify the correct paper type using the printer driver. For information on the available paper, refer to Chapter 5 "Loading Paper" in [User's Guide: Introduction]. Do not load sheets of different types together. Do not use an envelope, label sheet, letterhead, postcard, glossy paper, or single side only paper for 2-sided printing. Recheck the paper path, then check that all paper jams are cleared. [Maintenance/Troubleshooting] 3-13