Konica Minolta bizhub C550 bizhub C550 Network Fax Operations User Manual - Page 131
Troubleshooting, 4.1 Fax cannot be sent (Internet Fax - all error code
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Troubleshooting 4 4 Troubleshooting 4.1 Fax cannot be sent (Internet Fax) If you are unable to send E-mail, refer to the following table and perform the indicated operations. If the fax still cannot be sent correctly, even after performing the described operations, contact your service representative. ! Detail If you are unable to send a fax, the TX Result Report will be produced by the machine. For details, refer to "TX Result Report" on page 10-9. (When the TX Result Report printing is set) When Nxx type error code is displayed, refer to "Error Messages" on page 4-7. For details on the troubleshooting procedures for original misfeed, paper misfeed, poor print quality, or empty toner, refer to the User's Guide [Copy Operations]. Checkpoints Remedy Does the capacity of E-mail to be sent exceed the SMTP server capacity? When an SMTP server capacity is specified and this capacity is exceeded, an error occurs and E-mail cannot be sent. For details on the SMTP server capacity settings, refer to the User's Guide [Network/Scanner Operations]. Was the transmission procedure performed correctly? Check the transmission procedure, and then try sending the fax again. For details on the transmission procedure, refer to page 2-2. Are the network settings and con- Check the network settings and connection. nection correct? For details on the network settings, refer to the User's Guide [Network/Scanner Operations]. Has the main E-mail address been Specify the main mail address. set? For details on Main E-mail address settings, refer to page 9-51. C550 4-2