Konica Minolta bizhub C550 bizhub C550 Network Fax Operations User Manual - Page 137
Reception system error code, Error contents, Remedy, Redial ON or
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Troubleshooting 4 Code N18 N20 N21 N22 N25 Type Other errors Error contents Redial ON or OFF Other errors OFF Memory error Memory over- OFF flow HDD error HDD error OFF Conversion er- Conversion er- OFF ror ror Memory over- Memory over- OFF flow flow Remedy • Check whether each setting is correct. • Check whether a network error exists, such as an unplugged cable. • Switch the main power supply OFF/ON, and then try sending the fax again. Memory is full. • Check that there are no other jobs being processed. • Decrease the number of pages to be set, reduce the scanning resolution, and try sending the fax again. HDD is full. • Delete unwanted files. • Decrease the number of pages to be set, reduce the scanning resolution, and try sending the fax again. Switch the main power supply OFF/ON, and then try sending the fax again. Memory is full. • Check that there are no other jobs being processed. • Decrease the number of pages to be set, reduce the scanning resolution, and try sending the fax again. Reception system error code Code N50 N51 N52 Type SMTP reception Decode Decode Error contents Remedy SMTP reception error This error occurs when SMTP reception does not start in 60 minutes after connecting to the incoming call. Request the sender to resend the fax. Reception length over Request the sender to shorten the length of sent original and resend the fax. Reception page Request the sender to resend the fax after re- over ducing the number of pages of the docu- ment. C550 4-8