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Kyocera TASKalfa 180 180/220 Operation Guide Rev-2 - Page 124

Solving Malfunctions, Image Quality

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Troubleshooting Solving Malfunctions The table below provides general guidelines for problem solving. If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following pages. If the problem persists, contact your Service Representative. Symptom Checkpoints Corrective Actions Reference Page The operation panel Is the machine plugged in? Plug the power cord into an AC - does not respond outlet. when the main power switch is turned on. Pressing the Start key does not produce copies. Is there a message on the touch panel? Is the machine in Sleep mode? Blank sheets are ejected. Are the originals loaded correctly? Printouts are too light. Is the machine in Auto Density mode? Is the machine in Manual Density mode? Determine appropriate response to the message and respond accordingly. Press the Power key to recover the machine from Sleep mode. The machine will be ready to copy within 1 seconds. When placing originals on the platen, place them face-down and align them with the original size indicator plates. When placing originals in the optional document processor, place them face-up. Set the correct density level for auto density. Use the Image Quality key to set the correct density level. 8-5 3-4 2-13 2-14 - 4-4 When changing the default density - level, adjust the density manually and choose the desired level. Is the toner distributed evenly Shake the toner container from 7-9 within the toner container? side to side about several times. Is there a message indicating Replace the toner container. 7-9 the addition of toner? Is the paper damp? Replace the paper with new paper. 2-3 Is the electrical charge section is dirty? Is EcoPrint mode enabled? Open the front cover and use the Cleaning Rod to clean the electrical charge section. Disable EcoPrint mode. 7-8 5-10 8-2 OPERATION GUIDE

Section	Page
Included Guides	2
Safety Conventions in This Guide	3
Contents	4
Caution / Warning Labels	6
Installation Precautions	7
Environment	7
Other precautions	7
Power supply/Grounding the machine	8
Other precautions	8
Handling of plastic bags	8
Precautions for Use	9
Cautions when using the machine	9
Other precautions	10
Cautions when handling consumables	10
Other precautions	11
SAFETY OF LASER BEAM	12
Safety Instructions Regarding the Disconnection of Power	14
Legal Restriction on Copying/Scanning	16
Legal Information	18
Regarding Trade Names	19
Energy Saving Control Function	20
Automatic 2-Sided Copy Function	20
Paper Recycling	20
Energy Star (ENERGY STAR®) Program	20
About this Operation Guide	21
Conventions in This Guide	23
Originals and Paper Sizes	24
1 Part Names	25
Operation Panel	26
Inch specifications	26
Metric specifications	27
Message Display	28
System Menu (the mode after warm-up processing has been completed or Reset key was pressed)	28
Auto Clear function	28
Custom Sizes	29
Automatic Cassette Switching Function	29
Machine	30
2 Preparation before Use	33
Check bundled items	34
Loading Paper	35
Before Loading Paper	35
Loading Paper in the Cassettes	36
Cassette Size Detection	38
Loading Paper in the MP Tray	39
Loading Envelopes	41
MP Tray Size and Media Type	43
Selecting Special Paper Type	44
Loading Originals	45
Placing Originals on the Platen	45
Loading Originals in the Document Processor	46
3 Basic Operation	49
Power On/Off	50
Power On	50
Power Off	50
Low Power Mode and Auto Low Power Mode	51
Auto Sleep	52
4 Copying Functions	53
Basic Copying Procedure	54
Adjusting Density	55
Selecting Image Quality	56
Zoom Copying	57
Collate Copying	59
Paper Selection	60
Mixed Sized Originals	61
Supported Combinations of Originals	61
EcoPrint	62
Combine Mode	63
2-in-1 Mode	63
4-in-1 Mode	65
Types of Page Boundary Lines	67
4 in 1 Layout Order	67
Setting the Combine mode Border Lines	68
Margin Mode	69
Setting the Margin	70
Border Erase	71
Sheet Erase	71
Book Erase	71
Setting the Border Width	71
Duplex Copying	73
2-Sided Copy Reverse Side Rotation Setting	74
Split Copying	75
Interrupt Copying	76
Program Function	77
Registering Programs	77
Recalling Programs	77
5 System Menu	79
System Menu	80
System Menu Items	80
System Menu Operation Procedures	86
Procedure for Changing the Default Settings	87
User Status Report	87
Message Language	87
Original Image Quality	87
Initial Density	88
EcoPrint	88
Density Steps	88
Auto Density Adjustment	89
Text + Photo Mode Density Adjustment	89
Photo Density Adjustment	89
Text Density Adjustment	90
Processing to Reduce Black Lines	90
Original Image Quality	90
Photo Processing	91
Background Adjustment	91
Cassette Selection	91
Selecting Media Types for Automatic Paper Selection	92
Selected Cassette	92
Auto Cassette Switching	93
Auto Sizing	93
Entering Custom Sizes	93
Selecting Media Type (Cassettes 1 to 4)	95
Specifying the Paper Weight and 2-sided Copying to Custom Paper	95
Auto Detect Originals	96
Copy Limit	97
Rotate Collate Setting	97
Selecting Auto Rotation	97
Silent Mode Transition Time	98
Auto Clear Setting	98
Auto Sleep Setting	98
Auto Clear Time	99
Low Power Mode Transition Time	99
Auto Clear Setting	100
Sleep Mode Transition Time	100
Alarm	101
Digital Dot Coverage Report	101
Checking the Total Counter	101
6 Job Accounting	103
Overview of Job Accounting	104
Job Accounting Operation Procedures	105
Department ID Code Registration	106
Deleting Department ID Codes	107
Clearing the Job Accounting Count	108
Printing the Job Accounting List	109
How to set Job Accounting	110
Making copies in Job Accounting Mode	111
7 Maintenance	113
Cleaning	114
Original Cover / Glass Platen	114
Slit Glass	114
Separator	115
Transfer Roller	116
Toner Container and Waste Toner Box Replacement	118
Removing Waste Toner Box and Toner Container	118
Cleaning Electrical Charge Section	120
Installing Toner Container and Wate Toner Box	121
8 Troubleshooting	123
Solving Malfunctions	124
Responding to Error Messages	127
Alphanumeric	127
Clearing Paper Jams	131
Clearing Paper Jams	131
Precautions with Paper Jams	131
Cassette (J11, J21)	132
Multi Purpose Tray (J10)	132
Multi Purpose Tray (except J10)	133
Left Cover (J20, J30, J40 to J50, J52 to J57, J60, J61))	133
Paper Output Slot	134
Optional Document Processor (J70 to J75 and J78)	135
Optional Cassette (J12 to J16, J22 to J24)	136
Appendix	139
Optional Equipment	140
Overview of Optional Equipment	140
Document Processor	141
Paper Feeder	141
Duplex Unit	141
Key Counter	142
Inserting the Key Counter	142
Expansion Memory	142
Printer Kit	142
Print server	142
Paper	143
Cassette and Optional paper feeder	143
Multi Purpose tray (MP tray)	143
Basic Paper Specifications	143
Choosing the Appropriate Paper	144
Special Paper	147
Specifications	151
Machine	151
Document Processor (option)	153
Paper Feeder (option)	153
Duplex Unit (option)	153
Additional memory	154
Environmental Specifications	154
EN ISO 7779	154
EK1-ITB 2000	154
Glossary	155

Match case Limit results 1 per page

Troubleshooting

8-2

OPERATION GUIDE

Solving Malfunctions

The table below provides general guidelines for problem solving.

If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the

following pages. If the problem persists, contact your Service Representative.

Symptom

Checkpoints

Corrective Actions

Reference

Page

The operation panel

does not respond

when the main power

switch is turned on.

Is the machine plugged in?

Plug the power cord into an AC

outlet.

—

Pressing the Start key

does not produce

copies.

Is there a message on the

touch panel?

Determine appropriate response to

the message and respond

accordingly.

8-5

Is the machine in Sleep

mode?

Press the

Power

key to recover

the machine from Sleep mode. The

machine will be ready to copy

within 1 seconds.

3-4

Blank sheets are

ejected.

Are the originals loaded

correctly?

When placing originals on the

platen, place them face-down and

align them with the original size

indicator plates.

2-13

When placing originals in the

optional document processor,

place them face-up.

2-14

Printouts are too light.

Is the machine in Auto

Density mode?

Set the correct density level for

auto density.

—

Is the machine in Manual

Density mode?

Use the

Image Quality

key to set

the correct density level.

4-4

When changing the default density

level, adjust the density manually

and choose the desired level.

—

Is the toner distributed evenly

within the toner container?

Shake the toner container from

side to side about several times.

7-9

Is there a message indicating

the addition of toner?

Replace the toner container.

7-9

Is the paper damp?

Replace the paper with new paper.

2-3

Is the electrical charge

section is dirty?

Open the front cover and use the

Cleaning Rod to clean the

electrical charge section.

7-8

Is EcoPrint mode enabled?

Disable EcoPrint mode.

5-10