LG VS450PP Update - Activation And Service Guide - Page 32

How Do I Resolve Disputes with Verizon Wireless? - cases

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the extent we would be required to indemnify the supplier for the claim. You agree we aren't responsible for problems caused by you or others, or by any act of God. You also agree we aren't liable for missed or deleted voice mails or other messages, or for any information (like pictures) that gets lost or deleted if we work on your device. If another wireless carrier is involved in any problem (for example, while you're roaming), you also agree to any limitations of liability in its favor that it imposes. How Do I Resolve Disputes with Verizon Wireless? We hope to make you a happy customer, but if there's an issue that needs to be resolved, this section outlines what's expected of both of us. You and Verizon Wireless both agree to resolve disputes only by arbitration or in small claims court. There's no judge or jury in arbitration, and the procedures may be different, but an arbitrator can award the same damages and relief, and must honor the same terms in this agreement, as a court would. If the law allows for an award of attorneys' fees, an arbitrator can award them too. We also both agree that: (1) The Federal Arbitration Act applies to this agreement. Except for small claims court cases that qualify, any dispute that in any way relates to or arises out of this agreement or from any equipment, products, and services you receive from us (or from any advertising for any such products or Services) will be resolved by one or more neutral arbitrators before the American Arbitration Association ("AAA") or Better Business Bureau ("BBB"). You can also bring any issues you may have to the attention of federal, state, or local government agencies, and if the law allows, they can seek relief against us for you. (2) Unless you and Verizon Wireless agree otherwise, the arbitration will take place in the county of your billing address. For claims over $10,000, the AAA's Wireless Industry 30 Important Customer Information

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30
the extent we would be required to indemnify the supplier for
the claim.
You agree we aren’t responsible for problems caused
by you or others, or by any act of God. You also agree we aren’t
liable for missed or deleted voice mails or other messages, or
for any information (like pictures) that gets lost or deleted if
we work on your device. If another wireless carrier is involved in
any problem (for example, while you’re roaming), you also agree
to any limitations of liability in its favor that it imposes.
How Do I Resolve Disputes with Verizon Wireless?
We hope to make you a happy customer, but if there’s an
issue that needs to be resolved, this section outlines what’s
expected of both of us.
You and Verizon Wireless both agree to resolve disputes only
by arbitration or in small claims court. There’s no judge or jury
in arbitration, and the procedures may be different, but an
arbitrator can award the same damages and relief, and must
honor the same terms in this agreement, as a court would. If
the law allows for an award of attorneys’ fees, an arbitrator
can award them too. We also both agree that:
(1) The Federal Arbitration Act applies to this agreement.
Except for small claims court cases that qualify, any dispute
that in any way relates to or arises out of this agreement or
from any equipment, products, and services you receive from
us (or from any advertising for any such products or Services)
will be resolved by one or more neutral arbitrators before the
American Arbitration Association (“AAA”) or Better Business
Bureau (”BBB”). You can also bring any issues you may have to
the attention of federal, state, or local government agencies,
and if the law allows, they can seek relief against us for you.
(2) Unless you and Verizon Wireless agree otherwise, the
arbitration will take place in the county of your billing address.
For claims over $10,000, the AAA’s Wireless Industry
Important Customer Information