LG WT5001CW Owner's Manual - Page 28

Before Calling For Service - lowe s

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TROUBLESHOOTING BEFORE CALLING FOR SERVICE (cont.) Problem Water in the washer drains slowly or not at all, or the display shows: Possible Causes • Drain hose is bent, pinched, or clogged. Solutions • Make sure the drain hose is free of clogs, kinks, etc., and is not pinched behind or under the washer. • Clean the drain filter. See the Care and Cleaning section. Washer fills with water slowly or not at all, or the display shows: Washer will not turn on The display shows: • Water supply taps are not open fully. • Water line hoses are kinked, pinched, or bent. • Water inlet filters are clogged. • Water pressure to tap or house is too low. • Power cord is not properly plugged in. • House fuse is blown, circuit breaker has tripped, or power outage has occurred. • The lid is not closed properly. • Make sure that the water taps are open fully. • Make sure the hoses are not kinked or pinched. Be careful when moving the washer. • Clean the inlet filters. See the Care and Cleaning section. • Check another faucet in the house to make sure that household water pressure is adequate. • Make sure that the plug is plugged securely into a grounded, 3-prong, 120-VAC, 60-Hz. outlet. • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a circuit overload, have it corrected by a qualified electrician. • Make sure that the lid is closed properly and press the START/PAUSE button. After starting a cycle, it may take a few moments before the drum begins to turn or spin. The washer will not spin unless the lid is locked (LID LOCK will appear in the display). • If the lid is closed and locked and the open lid error message is displayed, call for service. • If you press the START button while the lid is open, dE error message will be displayed. The display shows: •Lid lock switch error Wash cycle time is longer than usual The display shows: • The washer automatically adjusts the wash time for the amount of laundry, water pressure, water temperature, and other operating conditions. • W ater level is too high due to a faulty water valve. •Make sure that the lid is closed properly and press the START/PAUSE button. The washer will not spin unless the lid is locked (LID LOCK will appear in the display). •If the lid is closed and the lid lock error message is displayed, call for service. •This is normal. The washer adjusts cycle time automatically to provide optimal results for the selected cycle. •If you press the START button while the lid is open, dE error message will be displayed. •Close the water taps, unplug the washer, and call for service. The display shows: • Clutch error •Unplug the washer, and call for service. 28

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TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
(cont.)
Problem
Possible Causes
Solutions
Washer fills with
water slowly or not
at all, or the display
shows:
Washer will not
turn on
The display shows:
• Water supply taps are not
open fully.
• Water line hoses are kinked,
pinched, or bent.
• Water inlet filters are clogged.
• Water pressure to tap or
house is too low.
• Power cord is not properly
plugged in.
• House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
• The lid is not closed properly.
•
Water level is too high due to
a faulty water valve.
• Make sure that the water taps are open fully.
• Make sure the hoses are not kinked or pinched. Be
careful when moving the washer.
• Clean the inlet filters. See the
Care and Cleaning
section.
• Check another faucet in the house to make sure that
household water pressure is adequate.
• Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60-Hz. outlet.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
• Make sure that the lid is closed properly and press
the START/PAUSE button. After starting a cycle, it
may take a few moments before the drum begins to
turn or spin. The washer will not spin unless the lid is
locked (LID LOCK will appear in the display).
• If the lid is closed and locked and the open lid error
message is displayed, call for service.
• If you press the START button while the lid is open,
dE error message will be displayed.
The display shows:
• The washer automatically
adjusts the wash time for
the amount of laundry, water
pressure, water temperature,
and other operating
conditions.
• This is normal. The washer adjusts cycle time
automatically to provide optimal results for the
selected cycle.
• If you press the START button while the lid is open,
dE error message will be displayed.
• Close the water taps, unplug the washer, and call for
service.
Wash cycle time is
longer than usual
The display shows:
•Lid lock switch error
• Make sure that the lid is closed properly and press
the START/PAUSE button. The washer will not spin
unless the lid is locked (LID LOCK will appear in the
display).
• If the lid is closed and the lid lock error message is
displayed, call for service.
Water in the washer
drains slowly or not
at all, or the display
shows:
• Drain hose is bent, pinched,
or clogged.
• Make sure the drain hose is free of clogs, kinks, etc.,
and is not pinched behind or under the washer.
• Clean the drain filter. See the
Care and Cleaning
section.
The display shows:
• Clutch error
• Unplug the washer, and call for service.
28