LG WT5001CW Owner's Manual - Page 29

Problem, Possible Causes, Solutions - error le

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ENGLISH TROUBLESHOOTING BEFORE CALLING FOR SERVICE (cont.) Problem The display shows: The display shows: Possible Causes • Load is too small. • Load is out of balance. • The washer has an imbalance detection and correction system. If individual heavy articles are loaded (bath mat, bath robe, etc.) and the imbalance is too great, the washer will make several attempts to restart the spin cycle. If an imbalance is still detected, the washer will stop and the error code will be displayed. • Thermistor error Solutions • Add 1 or 2 similar items to help balance the load. • Rearrange items to help balance the load. • Unplug the washer and call for service. The display shows: • The water level sensor is not working correctly. • Close the water taps, unplug the washer, and call for service. The display shows: • Thermal overload protection circuit in the motor has been tripped. Staining • A dd laundry products to the washer drum. • Washer not unloaded promptly. • Does not properly sort the clothes. • Allow the washer to stand for 30 minutes to allow the motor to cool; then restart the cycle. If the LE error code still appears, unplug the washer and call for service. • Load the laundry products into the dispenser. • A lways remove items from the washer as soon as the cycle is completed. • A lways wash dark colors separately from light colors and whites to prevent discoloration. If possible, do not wash heavily soiled items with lightly soiled ones. Wrinkling • Washer not unloaded promptly. • Washer overloaded. • Hot and cold water inlet hoses are reversed. • Always remove items from the washer as soon as the cycle is completed. • The washer can be fully loaded, but the drum should not be tightly packed with items. The lid of the washer should close easily. • Hot water rinse can set wrinkles in garments. Check the inlet hose connections. NOTE: If an error message is displayed for 4 minutes, the water in the tub will automatically drain. An alarm will sound 1 minute prior to draining, and 'dr' will appear on the display. You may restart the washer at this time. However, once the washer initiates draining, all functions will be suspended, and 'dr' will be displayed until draining is complete. 29

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ENGLISH
TROUBLESHOOTING
Wrinkling
• Washer not unloaded
promptly.
• Washer overloaded.
• Hot and cold water inlet
hoses are reversed.
Problem
Possible Causes
Solutions
The display shows:
• Load is too small.
• Load is out of balance.
• The washer has an imbalance
detection and correction
system. If individual heavy
articles are loaded (bath
mat, bath robe, etc.) and the
imbalance is too great, the
washer will make several
attempts to restart the spin
cycle. If an imbalance is still
detected, the washer will stop
and the error code will be
displayed.
• Add 1 or 2 similar items to help balance the load.
• Rearrange items to help balance the load.
• Thermistor error
• Unplug the washer and call for service.
The display shows:
• The water level sensor is not
working correctly.
• Close the water taps, unplug the washer, and call
for service.
The display shows:
• Thermal overload protection
circuit in the motor has been
tripped.
• Allow the washer to stand for 30 minutes to allow the
motor to cool; then restart the cycle. If the LE error
code still appears, unplug the washer and call
for service.
The display shows:
Staining
• Add laundry products to the
washer drum.
• Washer not unloaded
promptly.
• Does not properly sort the
clothes.
• Load the laundry products into the dispenser.
• Always remove items from the washer as soon as
the cycle is completed.
• Always wash dark colors separately from light colors
and whites to prevent discoloration. If possible, do
not wash heavily soiled items with lightly soiled
ones.
• Always remove items from the washer as soon as
the cycle is completed.
• The washer can be fully loaded, but the drum should
not be tightly packed with items. The lid
of the
washer should close easily.
• Hot water rinse can set wrinkles in garments. Check
the inlet hose connections.
BEFORE CALLING FOR SERVICE
(cont.)
NOTE:
If an error message is displayed for 4 minutes, the water in the tub will automatically drain. An alarm
will sound 1 minute prior to draining, and ‘dr’ will appear on the display. You may restart the washer at this
time. However, once the washer initiates draining, all functions will be suspended, and ‘dr’ will be displayed
until draining is complete.
29