Lacie 300727 User Manual - Page 36

LaCie d2 DVD±RW Drive User Manual Troubleshooting page 35 The drive's media tray automatically ejects a disc when you try to record on it, or the drive is not writing to CD/ DVD correctly. Is the disc full? Does the drive support the format of the disc you have inserted? Is the disc damaged? Has the recording software been installed correctly? Has buffer underrun occurred (has something interupted the stream of data to the recorder)? To verifty the contents of the disc: • Use your recording software OR • Select the disc on the desktop and select Get Info from the File menu. If the disc appears empty but the problem persists, try using another piece of media. Check section 1.6, Supported DVD and CD Formats for information about the different formats supported by your drive. Carefully inspect the disc. Look to see if there are highly visible scratches to the recording surface (the bright, shiny, reflective side) of the disc. If in doubt, try another disc. Double-check the installation of your recording software and re-install the software, if necessary. Review the recording software's troubleshooting and help sections for more information about the recording software. For the best recordings, follow these tips to avoid buffer underrun interuptions: • Quit all other running software programs before starting to record. • Disconnect from networks. • If you are making a direct recording, such as a copy, from a CD or a DVD, make sure that the speed of the drive playing the CD or DVD is fast enough to provide a sufficient data stream to the LaCie drive. When making copies, it is recommended that you transfer the material to be copied to your hard drive, and then make the recording from the data on the hard drive. • Reduce the write speed of the LaCie drive using the appropriate menu in the recording software.