Lenovo 63664DU Service Guide - Page 17

Solving, computer, problems

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Chapter 3. Solving computer problems Frequently asked questions 10 Diagnosing problems 11 Diagnosing HDD from BIOS Setup Utility 11 Diagnosing problems using PC-Doctor from the service partition 12 Troubleshooting 12 Error messages 12 Errors without messages 18 A password problem 19 Keyboard problems 19 Pointing device problems 20 Standby or hibernation problems . . . . 20 Computer screen problems 21 Battery problems 23 A hard disk drive problem 24 Fingerprint authentication problems . . . 24 A startup problem 25 Other problems 25 Starting BIOS Setup Utility 25 Note: See Access Help if your system is running and Access Help is accessible. This chapter presents information for use when Access Help is inaccessible. © Copyright Lenovo 2006 9

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Chapter
3.
Solving
computer
problems
Frequently
asked
questions
.
.
.
.
.
.
. 10
Diagnosing
problems
.
.
.
.
.
.
.
.
. 11
Diagnosing
HDD
from
BIOS
Setup
Utility
11
Diagnosing
problems
using
PC-Doctor
from
the
service
partition
.
.
.
.
.
. 12
Troubleshooting
.
.
.
.
.
.
.
.
.
.
. 12
Error
messages
.
.
.
.
.
.
.
.
.
. 12
Errors
without
messages
.
.
.
.
.
.
. 18
A
password
problem
.
.
.
.
.
.
.
. 19
Keyboard
problems
.
.
.
.
.
.
.
. 19
Pointing
device
problems
.
.
.
.
.
. 20
Standby
or
hibernation
problems
.
.
.
. 20
Computer
screen
problems
.
.
.
.
.
. 21
Battery
problems
.
.
.
.
.
.
.
.
. 23
A
hard
disk
drive
problem
.
.
.
.
.
. 24
Fingerprint
authentication
problems
.
.
. 24
A
startup
problem
.
.
.
.
.
.
.
.
. 25
Other
problems
.
.
.
.
.
.
.
.
.
. 25
Starting
BIOS
Setup
Utility
.
.
.
.
.
.
. 25
Note:
See
Access
Help
if
your
system
is
running
and
Access
Help
is
accessible.
This
chapter
presents
information
for
use
when
Access
Help
is
inaccessible.
©
Copyright
Lenovo
2006
9