Lenovo 63664DU Service Guide - Page 50

Machine

Type

Country

or

Region

of

Purchase

Warranty

period

Types

of

Warranty

Service

6364

All

Parts

and

Labor

-

3

years

Battery

pack

and

Tablet

Digitizer

Pen

-

1

year

5

1

6365

US,

Canada,

Latin

America,

Brazil,

Argentina,

and

Australia

Parts

and

Labor

-

1years

Battery

pack

and

Tablet

Digitizer

Pen

-

1

year

6

1

Others

Parts

and

Labor

-

1

years

Battery

pack

and

Tablet

Digitizer

Pen

-

1

year

7

1

6366

US,

Canada,

Latin

America,

Brazil,

Argentina,

and

Australia

Parts

and

Labor

-

3

year

Battery

pack

and

Tablet

Digitizer

Pen

-

1

year

6

1

Japan

Parts

and

Labor

-

1

year

Battery

pack

and

Tablet

Digitizer

Pen

-

1

year

7

1

6367

US,

Canada,

Latin

America,

Brazil,

Argentina,

and

Australia

Parts

and

Labor

-

4

years

Battery

pack

and

Tablet

Digitizer

Pen

-

1

year

6

1

Japan

Parts

and

Labor

-

1

year

Battery

pack

and

Tablet

Digitizer

Pen

-

1

year

6

1

Others

Parts

and

Labor

-

4

years

Battery

pack

and

Tablet

Digitizer

Pen

-

1

year

7

1

6368

All

Parts

and

Labor

-

4

years

Battery

pack

and

Tablet

Digitizer

Pen

-

1

year

5

1

Note:

Your

ThinkPad

X60

Tablet

computer

is

shipped

with

five

replacement

tips

for

the

X60

Tablet

Digitizer

Pen.

Be

sure

to

store

the

pen

tips

in

a

secure

place

for

future

use.

The

pen

tips

will

not

be

covered

under

the

digitizer

pen

or

computer

warranty.

42

ThinkPad

®

X60

Tablet

Service

and

Troubleshooting

Guide

Section	Page
Contents	5
Read first	7
Chapter 1. Finding information	9
This guide and other publications	9
Finding information with the ThinkVantage button	10
Chapter 2. Caring for your ThinkPad computer	11
Important tips	11
Be careful about where and how you work	11
Be gentle with your computer	11
Carry your computer properly	12
Handle storage media and drives properly	12
Take care in setting passwords	12
Tips on using your computer in tablet mode	12
Tips on using the Tablet Digitizer Pen	13
Tips on using the touch panel	13
Other important tips	13
Cleaning the cover of your computer	14
Cleaning your computer keyboard	15
Cleaning your computer display	15
Cleaning the touch panel display	15
Care for the fingerprint reader	15
Chapter 3. Solving computer problems	17
Frequently asked questions	18
Diagnosing problems	19
Diagnosing HDD from BIOS Setup Utility	19
Diagnosing problems using PC-Doctor from the service partition	20
Troubleshooting	20
Error messages	20
Errors without messages	26
A password problem	27
Keyboard problems	27
Pointing device problems	28
Standby or hibernation problems	28
Computer screen problems	29
Battery problems	31
A hard disk drive problem	32
Fingerprint authentication problems	32
A startup problem	33
Other problems	33
Starting BIOS Setup Utility	33
Chapter 4. Recovery options	35
Introducing Rescue and Recovery	35
Restoring factory contents	35
Recovering data	36
Chapter 5. Upgrading and replacing devices	37
Replacing the battery	37
Upgrading the hard disk drive	39
Replacing memory	42
Chapter 6. Getting help and service	45
Getting help and service	45
Getting help on the Web	45
Calling the Customer Support Center	45
Getting help around the world	47
Appendix A. Warranty information	49
Warranty Period	49
Types of Warranty Service	51
Worldwide telephone list	52
Appendix B. Customer Replaceable Units (CRUs)	57
Appendix C. Features and Specifications	59
Features	59
Specifications	60
Appendix D. Notices	63
Notices	63
Electronic emissions notices	64
Federal Communications Commission (FCC) Statement	64
Industry Canada Class B emission compliance statement	65
Avis de conformité à la réglementation d'Industrie Canada	65
European Union EMC Directive conformance statement	65
EU WEEE Statements	66
Notice for US users	66
IBM Lotus Software Offer	66
Trademarks	68

Lenovo 63664DU Service Guide - Page 50

Machine, Country, Region, Purchase, Warranty, period, Types, Service

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