Lenovo 63664DU Service Guide - Page 32

Troubleshooting

Get Lenovo 63664DU - ThinkPad X60 Tablet 6366 PDF manuals and user guides
UPC - 882861956692
View all Lenovo 63664DU manuals
Add to My Manuals
Save this manual to your list of manuals

Page 32 highlights

Solving computer problems Problem: Solution: Problem: Solution: Problem: Solution: Problem: Solution: Your computer shuts down before the battery status indicator shows empty, -orYour computer operates after the battery status indicator shows empty. Discharge and recharge the battery. The operating time for a fully charged battery is short. For details, see the Battery and power category in Troubleshooting under the Problem solving section in Access Help. The computer does not operate with a fully charged battery. The surge protector in the battery might be active. Turn off the computer for one minute to reset the protector; then turn on the computer again. The battery does not charge. For details, see the Battery and power category in Troubleshooting under the Problem solving section in Access Help. A hard disk drive problem Problem: Solution: The hard disk drive does not work. In the startup menu in BIOS Setup Utility, make sure that the hard disk drive is included in the "Boot priority order" list. If it is included in the "Excluded from boot order" list, the hard disk drive is disabled. Select the entry for it in the list and press the x key. This moves the entry to the "Boot priority order" list. Fingerprint authentication problems Problem: Solution: You cannot register or authenticate your finger because it is wrinkled, rough, dry, injured, stained, oily, wet, or different one from what you have registered. To improve the situation, try the following: v Clean or wipe your hands to remove any excess dirt or moisture from the fingers. v Enroll and use a different finger for authentication. v If your hands are too dry, apply lotion to them. 24 ThinkPad® X60 Tablet Service and Troubleshooting Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
Problem:
Your
computer
shuts
down
before
the
battery
status
indicator
shows
empty,
-or-
Your
computer
operates
after
the
battery
status
indicator
shows
empty.
Solution:
Discharge
and
recharge
the
battery.
Problem:
The
operating
time
for
a
fully
charged
battery
is
short.
Solution:
For
details,
see
the
Battery
and
power
category
in
Troubleshooting
under
the
Problem
solving
section
in
Access
Help
.
Problem:
The
computer
does
not
operate
with
a
fully
charged
battery.
Solution:
The
surge
protector
in
the
battery
might
be
active.
Turn
off
the
computer
for
one
minute
to
reset
the
protector;
then
turn
on
the
computer
again.
Problem:
The
battery
does
not
charge.
Solution:
For
details,
see
the
Battery
and
power
category
in
Troubleshooting
under
the
Problem
solving
section
in
Access
Help
.
A
hard
disk
drive
problem
Problem:
The
hard
disk
drive
does
not
work.
Solution:
In
the
startup
menu
in
BIOS
Setup
Utility,
make
sure
that
the
hard
disk
drive
is
included
in
the
"Boot
priority
order"
list.
If
it
is
included
in
the
"Excluded
from
boot
order"
list,
the
hard
disk
drive
is
disabled.
Select
the
entry
for
it
in
the
list
and
press
the
x
key.
This
moves
the
entry
to
the
"Boot
priority
order"
list.
Fingerprint
authentication
problems
Problem:
You
cannot
register
or
authenticate
your
finger
because
it
is
wrinkled,
rough,
dry,
injured,
stained,
oily,
wet,
or
different
one
from
what
you
have
registered.
Solution:
To
improve
the
situation,
try
the
following:
v
Clean
or
wipe
your
hands
to
remove
any
excess
dirt
or
moisture
from
the
fingers.
v
Enroll
and
use
a
different
finger
for
authentication.
v
If
your
hands
are
too
dry,
apply
lotion
to
them.
Solving
computer
problems
24
ThinkPad
®
X60
Tablet
Service
and
Troubleshooting
Guide