Lenovo 63664DU Service Guide - Page 33
configuration
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Solving computer problems A startup problem Problem: Solution: The Microsoft® Windows® operating system will not start. Use the Rescue and Recovery workspace to help solve or identify your problem. For details about Rescue and Recovery, see Chapter 4, "Recovery options," on page 27 Other problems Problem: Solution: Your computer does not respond. v To turn off your computer, press and hold the power switch for 4 seconds or more. If the computer still does not respond, remove the ac adapter and the battery. v Your computer might lock when it enters standby mode during a communication operation. Disable the standby timer when you are working on the network. v IRQs for the PCI might be all set as 11. The computer does not respond because it cannot share the IRQ with other devices. See the ThinkPad Configuration Program. Problem: Solution: The computer does not start from a device you want. See the Startup menu of the BIOS Setup Utility. Make sure that the startup sequence in the BIOS Setup Utility is set so that the computer starts from the device you want. Also make sure that the device from which the computer starts is enabled. In the startup menu in the BIOS Setup Utility, make sure that the device is included in the ″Boot priority order″ list. If it is included in the ″Excluded from boot order″ list, it is disabled. Select the entry for it in the list and press the x key. This moves the entry to the ″Boot priority order″ list. Starting BIOS Setup Utility Your computer provides a program, called BIOS Setup Utility, that enables you to select various setup parameters. v Config: Set the configuration of your computer. v Date/Time: Set the date and time. v Security: Set security features. v Startup: Set the startup device. v Restart: Restart the system. Chapter 3. Solving computer problems 25