Lenovo IdeaCentre B500 Lenovo IdeaCentre B500 Hardware Maintenance Manual
Lenovo IdeaCentre B500 Manual
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Lenovo IdeaCentre B500 manual content summary:
- Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 1
safety...4 Electrical safety...5 Safety inspection guide 7 Handling electrostatic discharge-sensitive devices 8 Grounding requirements 8 Safety notices...9 Chapter 3. General information 12 Specifications...12 Chapter 4. General Checkout 13 Problem determination tips 14 Chapter 5. Using - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 2
Manual Chapter 6. Symptom-to-FRU Index 22 Hard disk drive boot error 22 Power Supply Problems 23 Beep symptoms 24 POST error codes 24 Undetermined problems the power cord or power adapter 55 Replacing the remote control 55 Chapter 9. Additional Service Information 56 Power management 56 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 3
servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read the Safety Information. The description of the TV card in this manual et ATTENTION du présent document avant d'exécuter les instructions. Lesen Sie unbedingt alle Hinweise vom Typ "ACHTUNG" - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 4
consumersupport.lenovo.com •• To view the key commodities: 1. Click Parts information. 2. Under Parts information, click Parts lookup. 3. Under Parts lookup, Parts information. 5. In the Refine results field, select Service parts; then click the entry for your machine type. The list of service parts - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 5
About this manual implementation date and expects its suppliers to be ready to support Lenovo's requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 6
Maintenance Manual Safety information 2 This chapter contains the safety information that you need to be familiar with before servicing hazardous position. •• Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the machine. •• Keep your tool case - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 7
be hazardous to your eyes. •• After service, reinstall all safety shields, guards, power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed all power before: - Performing a mechanical inspection - Working near power supplies - - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 8
touching can cause personal injury and machine damage. •• Do not service the following parts with the power on when they are removed from their normal operating places in a machine: - Power supply units - Pumps - Blowers and fans - Motor generators and similar units. (This practice ensures correct - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 9
service personnel from injury. This guide addresses problem. Consider these conditions and the safety hazards they present: •• Electrical hazards, especially primary power power cord should be the appropriate type as specified in the parts power-supply cover fasteners (screws or rivets) have not been - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 10
Hardware Maintenance Manual Handling electrostatic discharge-sensitive devices Any computer part containing transistors or integrated circuits , such as those listed below, to provide protection that meets the specific service requirement. Note: The use of a grounding system is desirable but not - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 11
equipment that will be attached to this product. •• When possible, use one hand only to connect or disconnect signal cables. •• Never turn on any Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 12
Manual CAUTION: When replacing the lithium battery, use only Part water •• Heat to more than 100°C (212°F) •• Repair or disassemble Dispose of the battery as required by local ordinances or regulations. CAUTION hazardous laser radiation. There are no serviceable parts inside the device. •• Use of - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 13
CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 14
Manual General information 3 This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Type Lenovo IdeaCentre B5 This section lists the physical specifications - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 15
servicing these messages, refer to the information supplied with that software package. Notes • BIOS is installed on the system. A down-level BIOS might cause false errors and unnecessary replacement of the system board. Use the following procedure to help determine the cause of the problem: 1. Power - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 16
following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. •• Machine type and model •• Processor or hard disk upgrades •• Failure symptom - Do diagnostics indicate a failure - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 17
Chapter 4. General Checkout Comparing the configuration and software set-up between "working and non-working" systems will often lead to problem resolution. 15 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 18
Hardware Maintenance Manual Using the Setup Utility 5 The Setup Utility program is used to and release the F1 key rather than leaving it pressed when turning on the computer. b. If a Power-On Password or an administrator password has been set, the Setup Utility program menu is not displayed until - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 19
." The following types of passwords are available: • Administrator Password • Power-On Password You do not have to set any passwords to use your at least seven characters in length • Contain at least one alphabetic character and one numeric character • Setup Utility program and hard disk drive - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 20
Hardware Maintenance Manual Setting, changing, and deleting a Administrator password To set, change, or that changes have been saved. 3. Select Exit. 4. Select Save changes and Exit. Power-On Password When a Power-On Password is set, you cannot start the Setup Utility program until a valid password - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 21
password again. If you type the password correctly, the password will be installed. To delete a previously set Power-On Password, do the following : 1. From the Security menu, select Set Power-On Password and press Enter. 2. The password dialog box will be displayed. Enter Current Password and press - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 22
Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use one of the following procedures to select a startup device. Selecting a temporary startup device Use this procedure to startup - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 23
Chapter 5. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 24
FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to "Undetermined problems" on page 27. Notes error message look for a description of your error symptoms in the first part of this index. Hard disk drive boot error A hard disk drive - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 25
failing hard disk drive. 2. Using the operating systems programs format the hard disk drive. Replace the hard disk drive. Power Supply Problems If you suspect a power problem, use the following procedures. Check/Verify FRU/Action Check the following for proper Reseat connectors installation - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 26
Manual beeps Base memory read/write test error POST error codes Each time you power-on the system, it performs a series of tests that check the operation is working If the POST detects a problem, an error message appears on the screen. A single problem can cause several error messages to appear - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 27
POST. To purposely configure the computer without a keyboard, set keyboardless operation in Setup to Enable. The BIOS then ignores the missing keyboard during POST. The system has been halted. A reset or power cycle is required to reboot the machine. This message appears after a fatal error has been - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 28
Maintenance Manual Undetermined problems If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is jumpered as a master and the optical drive is jumpered as a slave. 1. Power-off the computer. 2. Remove or disconnect the following components (if installed) one at - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 29
Locations 7Chapter 7. Locations This section provides illustrations to help locate the various connectors, controls and components of the computer. To remove the computer cover, "refer to Removing the computer cover" . Locating components and connectors The following illustrations will help you to - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 30
Chassis 15 Optical drive 16 Power inlet 17 Power supply 18 Hard disk drive Identifying parts on the system board The system board (sometimes called the planar or motherboard) is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that are - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 31
cable connector 3 Onboard LVDS 4 Side panel connector 5 Front LED connector 6 Power connector 7 Front touch board cable connector 8 Battery socket 9 SATA connectors (2) 10 Bluetooth and RF connectors 11 MXM fan cable and CPU fan cable connectors 12 Rear I/O board connector 13 Memory slots 14 Right - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 32
Hardware Maintenance Manual 17 Microphone connector 18 Headphone connector 19 Card Reader 20 CPU socket 21 12V power connector 22 MXM graphic card connector 23 TV tuner card and WLAN card connectors 30 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 33
in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com. Note Use only parts provided by Lenovo. General information Pre-disassembly instructions Before proceeding with the - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 34
Hardware Maintenance Manual Removing the computer cover Attention Turn off the computer and wait 3 to 5 minutes to let the computer cool before removing the computer cover. To remove the computer cover: Note For this procedure, it helps to place the computer face-down on a soft flat surface. Lenovo - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 35
Chapter 8. Replacing hardware 5. Remove the eight screws that secure the computer back cover to chassis. 33 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 36
Manual 6. Release the left and right tabs from the connector housing, then pull each side of the cover out slightly , release the top tabs from the connector housing, then lift the cover away from the computer . Replacing the power supply To replace the power supply 1. Remove the power supply - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 37
to the mounting holes on the computer chassis. 3. Screw back the four screws on the new power supply. 4. Reconnect all the power supply cables to the drives and the system board. 5. Align the screw holes on the AC inlet to the mounting holes on the computer chassis. 6. Screw - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 38
Hardware Maintenance Manual Replacing the hard disk drive To replace the hard disk drive 1. Remove the computer cover. Refer to "Removing the computer cover." 2. Disconnect the data and power cables from the hard disk drive. Remove the two screws that secure the hard disk drive to the chassis. Pull - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 39
the hard disk drive bay back to the chassis. 6. Connect the data and power cables back to the hard disk drive. 7. Screw back the computer back cover screw that secures the optical drive to the chassis. Disconnect one end of the ODD data and power cables from the rear of the optical drive. Slide the - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 40
Maintenance Manual 3. Remove the two screws that secure the optical drive to the metal bracket. 4. Screw back the metal bracket to the new optical drive. 5. Slide the new optical drive into the drive bay and screw the optical drive back to the chassis. 6. Connect the ODD data and power cables - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 41
Chapter 8. Replacing hardware 4. Align then insert the new speakers to the chassis. 5. Screw back the computer back cover to the computer chassis. Replace the Inverter board To replace the inverter board 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Remove the three screws - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 42
Hardware Maintenance Manual Replacing the Bluetooth module To replace the Bluetooth module 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Disconnect the Bluetooth module cable from - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 43
Chapter 8. Replacing hardware Replacing the thermal module To replace the thermal module 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Disconnect all the thermal module cables from the system board. 3. Remove the 7 screws that secure the thermal module to the chassis. 4. - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 44
Hardware Maintenance Manual 4. Lift the microprocessor straight up and out of the socket. Notes a. Note the orientation of the notches on the microprocessor. This is important when reinstalling the new microprocessor on the motherboard. b. Do not drop anything onto the microprocessor socket while it - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 45
damaging the microprocessor contacts, do not tilt the microprocessor when installing it into the socket. 8. Lower the microprocessor straight down into its socket on the motherboard. 43 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 46
Hardware Maintenance Manual 9. To secure the microprocessor in the socket, close the microprocessor retainer and lock it into position with the small handle. 10. Use the thermal grease - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 47
Chapter 8. Replacing hardware Replacing a memory module To replace a memory module 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Remove the thermal module. Refer to "Replacing the thermal module". 3. Push out the latches on both sides of the memory socket to release the - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 48
Hardware Maintenance Manual 4. Detach the MXM graphic card from the MXM power connector. 5. Align then insert the new MXM graphic card to the MXM power connector. 6. Screw back the two screws on the MXM graphic card. Replacing the TV tuner card and wireless card To replace the TV tuner card - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 49
Chapter 8. Replacing hardware 6. Detach the two cards from the card ports. 7. Align then insert the new TV tuner card and wireless card to the card ports. 8. Screw back the two new cards. 9. Connect the antenna cables back to the two new cards. Replacing the system board To replace the system board - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 50
Hardware Maintenance Manual 9. Pull the system board out of the chassis. 10. Place the new motherboard into the chassis, aligning the screw holes in the motherboard with the mounting holes in the chassis. 11. Screw the 8 screws on the new motherboard back in. 12. Install all related components back - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 51
Chapter 8. Replacing hardware Replacing the touch sensor board To replace the touch sensor board 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Remove the LCD back bezel 1 and remove the two screws that secure the LCD front bezel to the chassis 2 . 2 1 49 - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 52
Hardware Maintenance Manual 3. Place the computer upside down on the flat surface 3 . Release the left and right tabs from the connector housing, then pull each side of the - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 53
Chapter 8. Replacing hardware 4. Stick a new touch sensor board to the LCD bezel with the insulating tape. 5. Connect the cable to the touch sensor board. 6. Install the computer. Replacing the LCD panel To replace the LCD panel 1. Remove the computer cover. Refer to "Removing the computer cover". - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 54
Hardware Maintenance Manual Attention Use an anti-electrostatic cloth to clean the LCD panel before installing it to the chassis. You may dip a little alcohol if the LCD - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 55
that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the keyboard: 1. Remove any media (diskettes, CDs, or memory cards - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 56
that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the Mouse: 1. Remove any media (diskettes, CDs, or memory cards - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 57
Chapter 8. Replacing hardware Replacing the power cord or power adapter To replace the power cord and power adapter: 1. Remove any media the connector for the power cord. Refer to "Rear view". 3. Disconnect the failing power cord from the computer and connect the new power cord to the same - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 58
Maintenance Manual Additional Service Information 9 This chapter provides additional information that the service representative might find helpful. Power management Power management reduces the power consumption of certain components of the computer such as the system power supply, processor - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 59
according to the instructions and requirements described in the manuals included with your computer. Lenovo will not assume responsibility for any loss incurred except those resulting from installation or operations carried out by Lenovo professional service staff. Lenovo has made every attempt - Lenovo IdeaCentre B500 | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 60
table above includes the logo and registered trademarks of Lenovo and its partners. Other registered trademarks mentioned in any or all of the manuals included with your computer belong to the specific company respectively. The manual included with your computer is protected by copyright laws and
Contents
i
Contents
Chapter 1. About this manual
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1
Important
Safety Information
......................................................................
1
Using eSupport
....................................................................................................
2
Important information about replacing RoHS compliant FRUs ..2
Chapter 2. Safety information
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4
General safety
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4
Electrical safety
....................................................................................................
5
Safety inspection guide
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7
Handling electrostatic discharge-sensitive devices
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8
Grounding requirements
...............................................................................
8
Safety notices
........................................................................................................
9
Chapter 3. General information
...........................................
12
Speciļ¬cations
.....................................................................................................
12
Chapter 4. General Checkout
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13
Problem determination tips
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14
Chapter 5. Using the Setup Utility
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16
Starting the Setup Utility program
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16
Viewing and changing settings
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16
Using passwords
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17
Using Device
......................................................................................................
19
Selecting a startup device
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20
Exiting from the Setup Utility program
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21